Needs some tweaking

iTunes and Apples products have always been a favorite of mine. I like the quality of the products and how organized the music is on my itunes. However, when I bought my iPod & iPhone, after loading music onto them... I moved and had to sell my pc etc. When I got to South Africa, I could not access my iPod / iPhone with my new pc. The music on these devices are now stuck on them. I can't even add them to my new pc without losing / syncing - which neither I want to do. I just want to transfer the music and info from these devices to my new pc so that I can re-organize my music on my pc and not lose anything. Having to go to an Apple store is a nightmare... they are in major malls and too far from me. Also, every time you go to these stores, you have to wait for hours before being assisted, because they are so busy. iTunes should just allow you to store all music on a cloud or something, so that you can retrieve the information again at a later stage. Funny, but this won't stop me from utilizing iTunes / Apple :) Just love the brand!