shocking

“shocking”

Written on: 13/05/2022 by Allyscott1970 (1 review written)

Terrible service
been a loyal customer for years with my own bike. Bought a 125 for my son in march prior to my son turning 17 may. I insured the bike straight away for myself to use whilst awaiting his birthday at a cost of £120 and i informed wicked that it was for my son and would be changing the insurance to him in May.
Today, on his birthday I called to take out insurance in his name and cancel my insurance on the bike.
I received a quote in the region of £1500 which was ridiculous as I had other quotes in the region of £430.
I asked just to cancel the policy and refund my outstanding balance as I had paid in full.
The bike was insured for 66 days and I was refunded £18......
Straight away I cancelled my other policy that I held with Wicked, I had been insured on that one for 306 days and obviously didn't receive a refund, and i was not expecting too.
Took a multi policy out with Carole Nash.