written by Halsey95 on 23/01/2015
Purchased scooter insurance last May (2014) sold scooter January 2015, paying by direct debit. Rang to cancel policy which was just over £60 for the year, and told I needed to pay £50 cancellation fee!!!!!!!!!. I said it was a rip off and I would be cancelling my other policies with them, (although that would have cost me another £100 in cancellation fees, not a good move really) to the credit of the man I dealt with he reduced the fee to £25 in view of my other policies. I will not be renewing my car or household policy with them at renewal. DO NOT USE SWINTONS FOR ANY POLICY AS THESE CHARGES APPLY TO ALL POLICIES>
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Ollathir's Comment
Written on: 27/06/2015
I had a similar issue. Had to pay extra to cancel my motorbike policy. Every other insurer has actually refunded any unused premium; this is the first time I have ever had to pay extra to cancel a policy early. Swinton is a rip-off.