Avoid, Avoid, Avoid!

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Principal Insurance - www.principalinsurance.co.uk
★☆☆☆☆
1.4
From 21 reviews
10.0% of users recommend this

  • Customer service

  • Value For Money

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jamesherbert's review of Principal Insurance - www.principalinsurance.co.uk

“Avoid, Avoid, Avoid! ”

★☆☆☆☆

written by jamesherbert on 27/04/2022

Dreadful company. Avoid. I have cancelled my single bike policy this morning and taken a multi-bike policy with CN. Principal were not able to offer me a multi-bike policy. The whole concept, of owning more than one bike seemed to be beyond them. If they are this difficult when I am trying to pay them money, how bad will they be if I need to make a claim?

I spoke with 4 different people to try and resolve. Several hours on hold and 2 failed promises of return calls.

  • No

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  • Customer service

  • Value For Money

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