Great help & service

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Littlelevie's review of MCE Car & Motorcycle Insurance www.mceinsurance.com

★★★★★

“Great help and service ”

Written on: 29/06/2018 by Littlelevie (1 review written)

May I start by saying thank you so much to my first party claims handler. She has been very helpful and supportive through the process of my claim and always kept in touch with me making sure everything was ok and updating me on every step. Everytime I booked an appointment for a phone call she always phoned on time, and would phone again a little bit after if I didn’t answer the first time.
This isn’t her fault at all, but I don’t like the fact I have to pay off my insurance when I had my bike stolen from me, I’d understand if I still had the bike and didn’t want to ride it or sold it and would have to pay. I also don’t like that the excess is £1,150 on all insurance polices with Mce. After I put my claim in and my excess and insurance was payed off. I was only left with £280. I would have liked to know that I would have to still pay off my insurance even if someone steals your bike.

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