Grove & Dean - www.grove-dean.co.uk Review

★★☆☆☆
1.7 / 5
19% of users recommend this
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Dave123567778's review of Grove and Dean - www.grove-dean.co.uk

★☆☆☆☆

“This lot really are the Ryanair of insurance, £55...”

Written on: 03/04/2019 by Dave123567778 (1 review written)

This lot really are the Ryanair of insurance, £55 cancellation charge because they put the price up even if you are within the 14 day cooling off period. You buy a policy from them through compare the market.com, only after you've paid do they tell you that you now have to ring them to validate it. ( What's the point of doing it online if you then need to ring them). So you then ring them, eventually they answer, you now have to go through all the questions you filled in online but now you've paid you have no choice so you go through them. Then they tell you an answer you gave was not correct and they need to requote you. The quote rises from £220 to £780...totally ridiculous. Obviously you're not going to continue so asked to cancel, yes you can cancel but there's a £55 admin charge.

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