I'm still not convinced I'm insured or not

Devitt Insurance Services - devittinsurance.com
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jimmyob4206's review of Devitt Insurance Services - devittinsurance.com

“I'm still not convinced I'm insured or not ”

★☆☆☆☆

written by jimmyob4206 on 03/08/2017

Went through the process providing all my details and then posting the required documents.
All appeared fine until a couple of weeks later I get a email to say my policy is being cancelled but this is dated the same day as the email letter arrived. I called to ask why and was told the documents I sent were not sent from their post room to the Admin department in time !! Once I had explained that this was not something I could control I was told "don't worry it will be ok". This is insurance and a legal requirement and I was not convinced it would be OK. A week later and I get a letter telling me my insurance is cancelled !
Another call from me a I am told "don't worry it will be ok".
All I have now is a email saying "All is ok" and only because I asked for it. I think I am insured but to be honest I am worried I may not be.

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Devittinsurance's Response to jimmyob4206's Review

Written on: 03/08/2017

Thank you for your review. We are very sorry for the confusion that has been caused and would like the opportunity to rectify this. I have emailed you directly requesting further information so that we can look into this for you.

Many thanks,

Georgina

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