Beware the admin charges!

Carole Nash Motorcycle Insurance www.carolenash.com
★★★☆☆
2.6
From 218 reviews
43.0% of users recommend this

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Guest's review of Carole Nash Motorcycle Insurance www.carolenash.com

“Beware the admin charges!”

★☆☆☆☆

written by on 01/02/2017

Been with Carole Nash for a couple of years, just sold bike and had about 4 months left to go on the cover, so was expecting a little back for the remaining term. Rang CN, and cancelled the cover, but instead of them giving me any money back, I ended up having to pay THEM to cancel the cover! Surely there is something not quite right about that. CN charge extortionate charges which apply for any changes, so buyers BEWARE!! If you plan on making any changes in the 12 months of cover, you might want to shop around!

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Thegame316's Comment

Written on: 13/05/2017

Why do people ring up up to cancel unaware of what the outcome will be. Why not take Carole Nash to court for not making you aware of what their cancellation rates are as clearly its not stated in their policy documents.
Or maybe they have clearly stated how much they will charge under section 9 titled quite surprisingly cancellation. This in simple english tells you what will be charged if you cancel. In this case between 7 to 8 months after the policy starts you would will get a 10% refund and after 8 months there is no refund. So on a monthly dd policy you would have to pay remaining payments in one go if you cancel after 8 months. Depending on the annual cost this can work out to be quite expensive so if you dont want this sudden expense then simply don't cancel after 8 months and complete the year with the added bonus of getting the years NCD.
But this would mean actually reading the documents provided before you call up instead of acting all surprised on the phone lol

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17James17's Comment

Written on: 30/11/2020

Three years on they're still playing this scammy, grabby game.

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