Aggresive

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Trevinn89's review of Rite Bike - www.rite-bike.co.uk

★☆☆☆☆

“Aggresive”

Written on: 03/09/2020 by Trevinn89 (1 review written)

Terrible company. Bike arrived with numerous faults when started oil poured out the engine case ignition switch broken foot pedal loose causing the rear brake to come on! ran for 5 mins then would not start no compression. only arrived with invoice no other docs history nothing? Rang said not happy wanted refund first sales guy okd that then got the most aggresive person (manager) ever said it was sold as seen!! no warranty on bike (invoice said 30days) etc etc...send it back and we will repair it,BUT at my expense £180 to send back. Then nothing no emails phone calls repeatedly asked wot was going on...weeks later i involved a solicitor and send letters asking for full refund. Manageer rang again i couldnt talk to him said bike was rusty!!!! I have 2 bikes in the garage on a 67 triumph and an older Hog. So how can a bike within a week get rust on it??? had to get an "offical" thats impossible in the middle of summer report from a bike mechanic and send that too. this went on and on .this manager will not agree to his calls being taped WHY NOT??
then lo and behold the bike is up for sale again on thier site! Solicitor said send one more letter saying i was still the legal owner! May involve the police....eventually recived a call saying refund would be in next couple of days. asked that to be put in an email. Did get refund but now fighting to get my warranty money back. After 50 years of biking never come accross anything like this company.

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