1 Star because I couldn’t rate lower

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Kensington Mortgages www.kmc.co.uk
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Flanaganvf435's review of Kensington Mortgages www.kmc.co.uk

“1 Star because I couldn’t rate lower”

★☆☆☆☆

written by Flanaganvf435 on 09/08/2021

1 Star because I couldn't rate lower. AVOID!

Our application took over 2 months to then be declined. We provided Kensington with our circumstances and initially they accepted the DIP to then apply for the full mortgage application. Full mortgage application submitted by the broker with exact same details to then be rejected on the same basis (after over 2 months) not accepting our debt balance clearly explained from the beginning.

We've lost our reservation of the plot due to their lengthy process. Kensington promised to come back within 3 working days but this would always be over weekends, therefore 5 days, delaying weeks over weeks on the purchase.

The developer was chasing us with some movements and asked if at least valuation could have been instructed, in order to not have reservation cancelled, but Kensington didn't want to know about it.

Kensington came back with the same requests over an over again even tho, documents and details were submitted promptly.

Together with the plot reservation we also had our Authority to Proceed cancelled and the plot was back on the market.

We then decided to apply with a different lender similar to Kensington and it's taken them 2 week from DIP to Mortgage offer, we now have our reservation back and looking to re apply for the ATP.

All this stress could have been avoided if we only decided to apply with someone else and pay the arrangement fees. £500 is not worth the stress.

If you see this review, please carefully consider your application and look somewhere else.

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