Underwriters will think of any excuse to reject applications

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Chelsea Building Society Mortgage
★★☆☆☆
1.5
From 21 reviews
19.0% of users recommend this

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Stuart1959's review of Chelsea Building Society Mortgage

“Underwriters will think of any excuse to reject...”

★☆☆☆☆

written by Stuart1959 on 10/09/2014

I have been employed 2 years full time, successfully purchased a studio earlier on in the year. Wanted to move to a bigger home as I discovered it wasn't big enough for two people. Spent 5 hours with 2 sales advisors, spoke with 4 different people in their team to follow up on why it was declined. I was told they thought it was "strange" that I wanted to upgrade to a larger flat within the same year. No other reason for declining my application - I had a squeaky clean record with 20% cash deposit. Don't even bother with these timewasters - terrible customer service, not at all surprised by the low review score!

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