appalling customer service

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Accord Mortgages - www.accordmortgages.com
★★☆☆☆
1.6
From 226 reviews
17.0% of users recommend this

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kat_wcz's review of Accord Mortgages - www.accordmortgages.com

“appalling customer service”

★☆☆☆☆

written by kat_wcz on 22/01/2018

Just called to ask a simple question about the next product I need. 40 minutes into a call and they still not found anyone at the business who is competent enough to give an answer. The manager refused to talk to me and asked for the call to be passed on to another team. That's 1 hour of my life I am not getting back - and those time wasters are getting paid for. What a horrible experience!

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