written by Sarah512 on 10/11/2015
We had a lovely lady come to us. She was so friendly and helpful talked us through everything and was at the end of the phone for all our questions. So happy with her. Thanks so much for making us feel at ease with the process.
written by matt501 on 10/11/2015
From the first initial contact my case was dealt with in an extremely professional and speedy manner. I was always kept informed regarding progress and all aspects were explained and demonstrated in an 'easy to understand' manner. I was pleased how quickly my mortgage was arranged and extremely satisfied that I have an excellent deal. I would definitely recommend to my friends or indeed anyone who needs a mortgage!
Written on: 10/11/2015
Hi,
Thank you for taking the time to post this review.
I am glad that you have found our service professional and the whole team here at YMD look forward to you next mortgage review.
Kind regards
Dominik Lipnicki
Director
written by Flynny19 on 10/11/2015
This was our first time of using this company and it certainly won't be the last, yes we paid a service fee but we will continue to use this company till our mortgage is complete. SBE made it a very painless process, he visited us at our home at at time that suited us. There was no pushiness about him he was there solely to gather information and then come back with a product that suited us. SBE managed to save us 3 years on our mortgage saving us thousands of pounds which more than compensated for the service fee, which I might add is a one off fee which you never pay again when using this company. SBE also looked at our life insurance as the policy we had didn't even cover our mortgage remaining, had anything have happened to either of us. I can honestly say it was a complete pleasure to deal with SBE and his company as like millions of others I really don't understand the concept of mortgages and how they work. But everything was explained so I completely understood. I would fully recommend using SBE and the company.
Written on: 10/11/2015
Firstly thank you for taking the time to post this review.
Nothing pleases us more than being able to shave years of our client's mortgage, hence it is great to hear that we have been able to save you thousands in the process.
You are right in saying that you will have our service for the lifetime of your mortgage and we look forward to your next mortgage review where we will ensure that you are on the best possible scheme for your personal circumstances.
Kind regards
Dominik Lipnicki
Director
written by nautire on 09/11/2015
The mortgage advisor was very helpful and professional, made the process pain free for me and saved me quite a bit of money, so I was happy to pay the fee and have my mortgage looked after by them for the whole of its length. This means that they will make sure the mortgage is reviewed before the end of the fixed period so I don't spend more than I should reverting to the standard rate. This is such a convenience when you have to juggle hundreds of things in life and you can afford the fee (which is easy when it is integrated into the mortgage and your payments are low or have gone down thanks to this service). I was also recommended other relevant products and felt able to make my own decision without being pushed, so that was very helpful as well. I guess if you prioritize spending less in the process, you could find other mortgage advisors out there free of charge. But then my experience is that they haven't been so effective at saving me money in the medium term. I'm not sure in the long run because mortgages are very complicated for a person not in the trade. Weĺl see.
Written on: 10/11/2015
Firstly thank you very much for taking the time to post this review.
You are right to say that making sure that you are always on the right mortgage scheme is key to making sure that your mortgage is paid off as quickly as possible.
We have access to thousands of mortgage schemes from well over 100 lenders, many of which will not even deal directly with the public.
That is why we believe in establishing long-term relationships with our clients, ensuring that we look after them until they are mortgage free.
We of course look forward to your next mortgage review.
Kind regards
Dominik Lipnicki
Director
written by SophieL20 on 09/11/2015
CK from your mortgage decisions was fantastic. The entire process was stress free and extremely efficient. We felt supported at every stage, which was great for us as we were first time buyers and everything was new to us. I would highly recommend him and this company to anyone looking to get a mortgage.
Written on: 09/11/2015
Hi,
Thank you very much for taking the time to post this review.
We are glad to have been of service and hope that you have settled into your new home.
We will be in touch a couple of months before your scheme expiry date to make sure that you can secure the best deal at that time.
Kind regards
Dominik Lipnicki
Director
written by Tyler52 on 09/11/2015
Me and my husband had tried to get a mortgage to buy our first home with a few high street banks but had no joy as my hubby had some credit problems from the past, and were feeling disheartened. We met with Ck from your mortgage decision and he found us a high street lender that accepted us with no hassle and we moved into our Lovley new home just over 6 weeks later. Thanks so much Ck for doing what we feared could not be done by the banks we had used and been to
written by Esther409 on 08/11/2015
SBE has been our adviser on two occasions now and i will continue using him. he is fully competent, knowledgeable, and very good at his job. i have full trust in him making the best decision that best match our circumstances. he is always only a phone call away if we have any questions.
Written on: 09/11/2015
Firstly thank you for taking the time to post this review.
Great to hear that you have found or advisor to be responsive and knowledgeable. We pride ourselves on that personal service and it is always pleasing when we get it right.
We of course look forward to your next mortgage review.
Kind regards
Dominik Lipnicki
Director
written by BryanShort349 on 08/11/2015
Excellent service!!Going above and beyond the average duties. Made us feel really comfortable and at ease with the whole process. Explained everything thoroughly and nothing was to much hassle. Extremely genuine and honest ensuring we had the best deal. Have recommended to family and friends for the future, will definitely be a returning customer for life! Many thanks.
Written on: 09/11/2015
Thank you for the review.
So nice to hear that you have enjoyed our service and that you would be happy to recommend us to others, which we find to be the best compliment we could hope to receive.
We look forward to your next mortgage review in due course.
Kind regards
Dominik Lipnicki
Director
written by MAGNAREZ on 08/11/2015
We have been with YMD (your mortgage decisions) for a number of years now and have always found there service to be of the highest standards. SBE has always strived to give us the best advice and information at every step of the process and has alway been honest with us with every aspect in mortgages, insurance and estate protection. SBE keeps us informed at every single step and turn in the application process and has back-ups in place in the event of refusal for a specific product or package. SBE is always immaculately presented and his manner is impeccable, nothing is to much trouble. On one occasion I sent him an email and called him not knowing he was on holiday overseas, obviously relaxing away from work, and yet he still answered the phone, responded to the email and contacted the relevant parties to sort the problem we had with an application. This shows a true dedication and pride to his work, VERY hard to find these days. As such we have recommended him and YMD to several family and friends knowing that they will have the same excellent experience that we have had.
Written on: 09/11/2015
Thank you for the feedback and for giving us the opportunity to look after your mortgage arrangements once again.
The whole team here at YMD look forward to being of service once again in the future.
Kind regards.
Dominik Lipnicki
Director
written by 193Silva on 07/11/2015
He was a great help in sorting out our mortgage, everything was done quickly and efficently thank you
written by Shepheard6 on 04/11/2015
WE contact YMD online and received a very quick response. I was a bit skeptical that it was all being done via the telephone and email and not with an acutal visit from someone but must admit it worked very well and was dealt with very quick, efficiently and professionally.
written by DavidLongstaff on 04/11/2015
Exellent service and very helpful throughout the process
Written on: 04/11/2015
Dear Mr Longstaff,
Thank you for taking the time to post this review.
Glad to hear that you have found our service to your satisfaction and I hope that you will be just as happy at your next mortgage review.
Kind regards.
Dominik Lipnicki
Director
written by Itspayney on 03/11/2015
I first come across your mortgage decisions in 2013 and met up with MH , to discuss a remortgage , he was very helpful and had a lot of knowledge of the market in the turn of 2014 my remortgage was complete which am very happy and will be using again in the near future highly recommended thanks
written by Clarissak6 on 03/11/2015
I was unsure about who could give me the right mortgage to suit my needs. I work full time and don't have a lot of spare time to search around. I found Your mortgage decisions and I met with LS who guided me through all the options. I am very happy with the outcome and liked the friendly informative approach. Also the fact that I could meet up after work in my own time. The mortgage LS found me was perfect for my needs and as my situation was slightly complicated it has been handled so well. I would recommend LS to friends or family.
Written on: 03/11/2015
Thank you for taking the time to post this review.
So nice to hear that we have done a good job and that you would be willing to recommend us to others.
We of course hope to be of service in the future.
Kind regards
Dominik Lipnicki
Director
written by Bloobabble on 03/11/2015
This is the now the second time i have used CK at YMD as my remortgage advisor. Friendly and easy to communicate with, very knowledgeable and informative (i was made to feel no such thing a silly question/s. I was kept me up to date with each step in the whole process. CK made sure that I understood all of the figures and all of the charges before I signed on the dotted line and even presented me with a number of options. Very impressed with everyone involved and would have no hesitation in recommending this company to anyone wishing to remortgage.
Written on: 03/11/2015
Thank you for taking the time to post this review.
It is always pleasing to hear when we have delivered a good service to our clients. We take pride in that personal approach and always ensure that our mortgage advisors have the as much time as they need to provide service that our clients would expect and deserve.
Calvin and the rest of the YMD team look forward to your mortgage review in five years time.
Kind regards
Dominik Lipnicki
Director
written by Kalio on 02/11/2015
I found this company very supportive, knowledgeable and efficient. They kept us informed along the way and handled any questions in a speedy manner. Customer service was of the highest standard and there was no pressure to purchase any of their products. No charges were raised until we agreed to go ahead following the initial meeting. I would recommend them to anyone.
Written on: 02/11/2015
Thank you for taking the time to post this review.
Always nice to hear when we have succeeded in providing a quality service.
We hope to have the opportunity to repeat this when your mortgage review is due and will aim to be in touch a couple of months before that date.
Kind regards
Dominik Lipnicki
Director
Written on: 03/11/2015
Thanks our mortgage advisor was exceptional. Regards.
written by Kevlee1974 on 01/11/2015
I found dealing with LS from your mortgage decisions a pleasure and would highly recommend the service he provided , he made the whole process feel so painless and stress free, I honestly can't thank LS enough for all his help and support .
written by on 28/10/2015
CK from your mortgage decisions did a fantastic job for me and my wife with our new mortgage, his continuous attention and help throughout the whole process was fantastic, I would seriously recommend him and the company to anyone who is looking at any thing mortgage related. From start to finish the whole process was smooth and very speedy, well done CK and your mortgage decisions
Written on: 28/10/2015
Thank you for taking the time to post this review.
I am really pleased to hear that you have found our process smooth as well as prompt. We pride ourselves on providing that personal, tailor made service and look forward to your next mortgage review.
Kind regards
Dominik Lipnicki
Director
written by Alisonaps1 on 27/10/2015
This is the second time we have used the mortgage services for Your Mortgage Decisions and the really swift response, well sourced product and helpfulness of our adviser CK has been fantastic. Our advisor was able to work to really short deadlines, to secure a mortgage in principle overnight and an offer just shortly after. All documents can be dealt with by email so contact can be made outside working hours and any query was answered swiftly and in full. Highly recommend and would definitely use again - not that we intend moving again any time soon !
written by DTillett on 27/10/2015
A big thank you for all the support you have given during our re-mortgage. Our account manager CK was excellent throughout what was an arduous process, accommodating when we changed our mind, patient when we couldn’t find the builder (reason for re-mortgage) and always had our best interests at heart. First class service offering!
Written on: 27/10/2015
Thank you very much for posting this review.
We are glad to have been of service and hope that all went well with the building work.
Calvin and the rest of the YMD team look forward to your next mortgage review.
Kind regards
Dominik Lipnicki
Director
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As rated by our community of reviewers
Dominikl's Response to Sarah512's Review
Written on: 10/11/2015
Hi,
Thank you very much for the feedback.
I am glad that you have found our advisor to be friendly and helpful, we really do pride ourselves on that 121 personal service, which I find all too often missing from the lenders.
We of course look forward to your next mortgage review.
Kind regards.
Dominik Lipnicki
Director