written by PeterWitley on 11/10/2013
Turnkey staff were excellent after the initial lender decided to withdraw their offer. In 24 hours they found another lender, chased the inital lender to get our valuation fee back and then did everything to speed our mortgage. I would recommend them, their fees are worth the time saved talking to multiple lenders and then chasing lenders and lawyers.
I liked that the staff were very personable, were contactable by phone and email and cared that our mortgage was sorted quickly.
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Turnkeylandlords's Response to PeterWitley's Review
Written on: 11/10/2013
Dear Peter,
Thanks so much for taking the time to give us your feedback. I am pleased that our team were quickly able to step in to achieve a solution for you when you had been let down by your initial lender. We aim to provide value for money as well as a truly informed and effective service, and I am glad to see that we have achieved this in our service to you.
I will pass on your comments to the team, as I am sure they will be pleased to learn that you found their approach to be personable and that they were readily contactable.
If ever we can assist you in the future please do not hesitate to get in touch, good luck with your investment.
With our very best wishes,
All at TurnKey Landlords.