Goodearl Properties www.goodearlproperty.co.uk

I live in a tenement where they manage another flat.

They seem to rent out the flat pretty consistently to junkies. They refuse to uplift furniture dumped from the flat. They do not pay communal repair fees.

This is an agency designed to allow slum landlords to profit.

if Goodearl manage a property in your building - I would advise you to leave.

Amazing staff their. My property needed some maintainance and goodearl sent someone to fix within 24hours was very impressed. 

I would never recommend this company to anyone, owner or tenant. Being unpleasant to deal with is the least of it. They lie, are negligent and would agree to sell their granny if it meant you taking a flat, then they forget about you.

They made promises to repair the flat that i rented and once i was in, resorted to ignoring my calls and emails. I was paying 800 a month for a flat with holes in the walls, cracked floors and flooding.

When i asked for a spare set of keys, they acted ridiculously defensively, claiming that only one set of keys per person on the lease (i'm a 38 year old professional btw).

Months after i'd left, they asked me for 120 pounds for "cleaning" an already thoroughly cleaned flat. All this despite agreeing that it wasn't required as it was filthy when i moved in. When I refused, they DOUBLED their claim to 240 pounds through LPSS. Says it all really.

Avoid if you care about your property and/or your sanity.

My kids were both studying in Glasgow and decided to share a flat for the last year. We'd not had much luck finding a suitable place in the area and when the Goodearl flat came up we liked it but were apprehensive after reading the online reviews. We are no strangers to letting agents who refuse to carry out essential repairs but had no time to look further. As it turned out, the staff at Goodearl were easily contactable when there was any problem and followed through when action was needed. Always very professional and polite to us parents and also treating the kids with respect. Repairs to a leaky roof and broken shower were quickly attended to . Don't know what happened in the past but if you're considering Goodearl, they could show other letting agents a thing or two about customer service.

I have rented with Goodearl for 1 year now and I must say I am very happy and have found the staff very helpful. Would recommend to anyone.

I would 100 % recommened no one use this letting agent, they are the most unprofessional, incompetent company I have ever came across. Not only do they let strangers in your house when you have both signed a contract to say 24 hours notice must be given before any contractors or viewings are arranged, they leave the keys with 3rd parties for 3 weeks so they can access the property any time they want without anyone knowing. If you do decide to rent with this company, I sincerley hope you have no faults or repairs that need fixed, I moved in to a property with a freezer than had a cracked drawer with sharp dangerous bits of plastic sticking out which they only agreed to fix when my partner cut himself on it and we threatened to take them to a small claims court. The girls in the office will continuley ignore your emails when there is a problem with what you are paying good money for. I recommend finding a better rated, more professional company to use.

I rented a property from them for 6 months in knightswood I took the flat as I needed to be beside my ill mum ASAP the flat was supposed to be a 3 bedroom the third bedroom had an old piano dining table and other bits that took up at least half the room which were under no circumstances to be moved , upon seeing the flat my brother who thankfully is a painter and decorator was appalled at state of it and fact I was paying £575 per month for it he completely re decorated the flat from top to bottom along with a workmates at his own expense my father then carpeted the whole house which cost just under £1000 as there was no carpets in house bare floor boards I had 2 small children I feel this company took full advantage if my situation I basically brought one of their run down properties up to a decent standard paid bills in time presented them with all this 6 months later when if had enough and moved out 3 years later I'm still waiting on my deposit back ! Sorry for long rant but please avoid this company at all costs wish I had .

Wish their was a -1,star for truly awful, how the hell they are still in business is unbelievable, they have DHS tenants on their books who play guitars after 10pm & before 9am sometimes in the flat above me, make her close untidy with all the bikes , close stinks of cigarette smoke due to their tenant, complaints have been made & they don't care, it's all about collecting their money, vile to deal with,, think they are smart arses on the phone, hope they are one company that's goes bust in 2014.

when you consider it's not their property they act as though they own the place. Could not recommend this agency.

How this company is still trading I will never know, the most unhelpful company I have complained about their tenants in.our Close & they are not interested in trying to resolve any issues, even when the tenant threatened me, the tenant is still here. Never ever ever use this company.