Brinkleys Estate Agents

There were pros and cons.

Pros included their prompt email replies, friendliness and availability.

Issues included:

as new applicants, we felt like we were prompting the agents on certain processes, especially during referencing.

Overall, we managed to move into our flat on the set date, however the week prior to that date was quite stressful, as there were a couple of mistakes made by the agency, which complicated the process.

Amisha and Andres have been doing a great job for us. Very happy to keep working with them

Since moving in, the team have been most helpful and attentive to solve any problems I had with the flat. She is quick and responsive and deals with the issue very precisely to a high satisfactory level.

I have rented a property through this estate agents for over a year now and I have found them to be very professional and amenable to any requests or concerns I have had in relation to the property.

Matters are dealt with in good time and staff are helpful

A friendly & well organised letting agents. The team were readily available throughout our tenancy to help respond to the queries we had. They were swift in processing paperwork when we made ammendments, and remained flexible enough to facilitate complex arrangements at the end of our lease. Thanks again you for your help!

I have dealt with them on a number of property renewals.

She is an absolute asset to Brinkleys through her professionalism and attention to detail.

She has made the whole renewal process simple and straightforward. She deals with emails quickly and accurately. Nothing is ever too much trouble.

She is a wonderful addition to Brinkleys staff and I am sure the department runs a lot swifter because of her professionalism. Thank you for helping me so much!

My properties have been managed by Brinkleys Estate Agents since 2009. I am very happy with the management of my properties. I would recommend Brinkleys Estate Agents to anyone who would like excellent property letting and management.

In particular, I would like to give credit to the Property Manager for doing a good job and her professionalism. I am an overseas landlord.

Her followup on any issue is very good. She works hard to keep my properties well managed. I have never had a problem with her. My properties are well looked after and professionally managed.

I would highly recommend her for property letting and management.

We had a leak in our property and were most impressed with the way that they handled the situation.

The leak occurred on a Sunday and she called us immediately and took action. We were also advised, a few hour's later, of the findings of the contractor and the approximate cost.

So far we have been satisfied with the Brinkley's staff - they keep us informed and updated on the situation on the house and do not hesitate to contact us if something needs attention.

Thank you to the person I dealt with for being so helpful and attentive when arranging for my hot water to be fixed - much appreciated - thank you very much

Brinkley's were extreme fast with dealing with our application.

They were very efficient and professional when dealing with us over the phone and via email. Extremely good with answering all our questions and queries and keeping us unto date with any developments for our application.

No complaints out end, everything was organised within a week, and with a constant feed of information and two way communication. So everything you could ask for from an agent really.

Thanks for all the help.