I purchased a Quingo Air 2 mobility scooter in January this year for my husband who had suffered a stroke. As it dismantled for travelling I though this would be great for getting him out and about. Unfortunately on our first trip up to the Newsagent, it just broke down. I had to leave my husband sitting there by the side of the road and walk half mile back home to get the car to go back to pick him up. If that wasn`t enough I couldn`t get the main body of the scooter off and struggled to lift the whole heaviest part up into the car. It`s a quiet road and there was no one around that I could ask for help. I managed eventually ,almost straining my back in the process. I rang Quingo and an engineer arrived a few days later with a replacement scooter... But problems again it wouldn`t come apart. Even the engineer struggled, so that went back as well. A week later yet another Quingo air 2 scooter arrived. Apparently there had been a batch that would not come apart. Anyway I thought third time lucky! Hopefully. But my hopes were short lived.. Yet again, on it`s second trip, the scooter broke down. Only this time we were down a quiet country lane, not far from home but far enough for me to, yet again, walk back and get the car. I was reluctant to leave my husband there alone in his compromised state, unable to walk, and in a lonely quiet road. My husband was really stressed, which can be seriously detrimental to his health so soon after suffering a stroke. I had to call our son to come and pick us up. A Quingo engineer is coming tomorrow, but even if he fixes this one I have lost confidence now in being able to go anywhere with out the fear that it will break down again and leave us stranded maybe further from home next time. What I though would give my husband a bit of happiness and independence has instead left us feeling utterly frustrated and disappointed.

I think its absolutely disgusting you target vulnerable people. Fill them full of rubbish they buy a scooter from you pay way to much for it. Its had problems one after another. You fail to tell them they have to pay for a service and any repairs not in the warranty. There left not being able to use there scooter as it takes a week for quingo to come from Luton to fix it. Not even 2 years later they have no option but to buy another scooter and get rid of the quingo. I wouldn't recommend to my worst enemy Truly disgraceful. It makes me so angry .

My dad bought a scooter when he was ill. He used it twice and then had to go into a home. They sold it to him knowing he was on morphine and a lot of other drugs that caused drowsiness . The twice he used it he couldn't control it. He went about 200 yards. My mum rang the company and told them and they didn't want to know, offering to buy it back ONLY if she bought another. They were unhelpful and sold a £4500 scooter that just sits in my ill mothers house.

After reading an ad about Quingo Air,i decided to have a free home demo. was shown how to assemble scooter and how easy it was to fit in the boot of my car, after having a trial decided to purchase scooter, there was no pressure at all from salesman. The scooter has given me a new lease of life as i have difficulty breathing and cannot walk very far. Since having my scooter we have been on various day trips and a holiday, it has turned my life around.

I have never driven a car or ridden a bike, so was not sure I would manage to ride a scooter. But it's so easy to get to grips with the Flyte, and I love popping down to the prom at Southbourne, which I'd not had the desire to do this year, since my various mobility issues had worsened. It's lovely sitting high enough to talk to people who are standing, without craning my neck. The Flyte is compact, but powerful (it's rather hilly here), and has enough storage (including a lockable boot) to let me carry a reasonable shop - I've not used my shopping trolley since I got my Flyte. I love the freedom I have gained, and the joy of knowing I can go to places I'd stopped going, due to my walking difficulties.

I recently purchased a Quingo Flyte and am delighted with it's quality & performance. The sales representative was both knowledgeable and courteous and certainly not pushy. This chair is versatile and extremely comfortable and I would recommend it to anyone who has a mobility problem. One very satisfied customer

My mother has just bought a Quingo Compact and the pre sales and delivery service were excellent. Absolutely no pressure to buy, and the salesman who came to for the test drive pointed out the difficulties we might have as well as the shortcomings. The delivery man deliberately got my mum to negotiate a kerb with a steep incline so that she understood what she needed to do and what it would feel like. We"ve just been on our first drive to the shops. We live at the top of a fairly steepish hill, the scooter managed the trip with no problem and although it doesn't have a very high maximum mileage it is enough for my mum. On the negative side, these portable scooters sre still failry heavy and storage is a problem in a terraced house. We have had to use a garage we rent from the council. The steering is such that it is tempting to press down hard on the forward lever when trying to turn a tight corner, especially if you are older and have less sensitivity in the hands or if you panic. However I think she will get used to it.b

I have recently purchased a Quingo Vitess after trying out a number of different types of scooter. The Vitess is so comfortable to drive and it's small turning circle means it's so easy to use in shop. A superb vehicle. THe after sales service has also been excellent with telephone call to check that the delivery was ok and then a few months later to check everything was ok. So all in all an excellent purchase..

Would your company have the common decency to reply to my recorded letter of 16th July 2013 regarding my father, Mr Woodford, of NP16 6PH. I intend to take this matter up with Trading Standards if I do not get a response.

My Dad was dying of lung cancer and my Mum thought as he was finding it more "very nice" man from Quinco came over and basically frightened my Mum into paying £2700 for a scooter that he promised cold not tip over. Rubbish obviously as anything will tip over if at the right angle/speed etc. Now very ill my Dad used it to go out on to a local restaurant for a family meal. Poorly made and designed as it was my Dad cut his leg on a sharp part of the scooter so badly he had to seek medical treatment. When Mum phoned Quingo now having taken her for a ride were uninterested. They did send a man around who succeeded in making it even more of a hazard. My Mums 65 y/o brother fixed it for her in the end. After 2 trips on the scooter my Dad went into a hospice where he dies a few weeks later. My Mum took the brochures into a local shop who sell used scooters and he refused to buy it as they were known to be poorly made and very very overpriced. Mum tried several other places and they all said the same DON'T TOUCH! They are 2000+ overpriced, they tell you lies to make you buy one and you can get a better one for half of the price or less! Make sure if you have an elderly relative about to buy a scooter you make sure they are not ripped off by Quingo.