written by on 05/09/2016
I PAID $40. TO GET A UNLOCK CODE AND THEY GAVE ME A INCORRECT CODE AND NOW I AM TRYING TO GET A NEW ONE AND ITS NOTHING BUT TROUBLE . IVE BEEN EMAILING BACK AND FOURTH FOR 8 HOURS AND STILL DON'T HAVE MY PROPER CODE . MAKE SURE WHEN YOU MAKE AN ORDER YOU TAKE A PICTURE OF YOUR ORDER SO YOU HAVE IDENTIFICATION TOO SHOW THEY MESSED UP ..........!
written by Alexia192 on 25/08/2016
Ordered code on the 13th and we're now looking at the 23rd. The only response I've had is that it's being looked into. Also, they advertise a lower price all over theit site, but there is nothing to identify exactly what phone that lower price would be for. My order now seems to be stuck on a 'delayed' status and has been for a couple of days. There has been no contact to say why there is a delay and how much longer it is going to be...although this shouldn't have taken this long. Patience is wearing thin now...not happy with the service so far so anyone thinking about using them, just be aware! (If I get my money back, I will update the post).
written by Ry26 on 30/07/2016
I pay for my codes after my card was rejected numerous times and then they cancel it on me and I have yet to hear from them
written by dlfaguy on 13/11/2015
I purchased to have my unlock code sent to me within 1-3 hours..... it never happened. I sent an email and was told that they did not have the unlock code in their data system and had to reach out to their supplier. Well, we are now on day two (2) and no unlock code. I am so disappointed with what was offered. If you cannot unlock the phone, be straight honest and say so and make the refund. Had I known that this was going to take days, I would have purchased the 1-4 day offer and not the 1-3 hour. I should've read the negative reviews before making this purchase. I will not recommend this company and if I don't receive my code I will dispute the charge with my card. I've already approached them with my issue and they are well aware of the situation and have noted my dissatisfaction with Unlock Unit. I am not one to complain, but this is ridiculous.
written by ConcernedCitizen123 on 18/06/2015
I know there are a lot of marketing tricks for websites to grow their revenues, but come on...you advertise from 19$ all over the place and when you add something : boom 30$, at least be a little more realistic.
Written on: 18/08/2015
Hi there,
Please understand that the final price depends on the network your phone is locked on and the delivery time. Indeed, there are specific networks which can be harder to unlock, therefore the higher price, but the lowest price for an unlock is indeed $19.
Written on: 02/09/2015
My code has taken 17hours :( give me a time machine so i can teleport to the future lol
Written on: 02/09/2015
"From $19" which means the price can be FROM (AKA LOWEST PRICE $19, aka different handsets/carriers)....They advertised correctly, you just didn't human efficiently enough to realize what "From" means, maybe you're still a child, let's hope
written by 1979Strickland on 27/03/2015
I paid $25 and they emailed me back like they can't do for my order code at that time so they will refund my money in 5-7 business days. But I haven't get any penny of my refund yet and they stopped reply email to me since then. No refund.. No unlock code and even no reply email to your questions. They don't care and I don't recommend this.
written by psBaird208 on 26/03/2015
Never received the code I paid for. Customer service promised full refund. After a month still no sign of the money. I got in touch with my credit card supplier which refunded the money.
written by AGAGAG on 25/03/2015
I paid $25 and they emailed me back like they can't do for my order code at that time so they will refund my money in 5-7 business days. But I haven't get any penny of my refund yet and they stopped reply email to me since then. No refund.. No unlock code and even no reply email to your questions. They don't care and I don't recommend this.
written by on 21/03/2015
I paid 25$ for an unlock code and I don`t receive anything after 4 mounts. I send them allot of emails for a refund and they said that I receive my money in 1-2 working days, and that was 25 days ago. In my opinion it`s not worth it!
written by bentzze on 08/02/2015
I ordered the service 2014.12.28. (Samsung galaxy S5) and until now (2015.02.08) they did not sent me the unlocking code, nor a refund. I sent them a lot of letters to ask for the code, later for the refund, first they answered the late is because of the holidays and samsung, who provides them the code. After weeks of waiting I wrote them again, no answer. And again, no answer. Then 2 days from my last email they wrote that they sent me a full refund, 12 working days passed, and the refund is not arrived yet. I DO NOT recommend this unlocking site! Hope to get my money back...
written by on 27/01/2015
I ordered an unlock code for the iPhone 5 for $35.00 several days ago and I haven't received anything yet. I've called customer service and they aren't picking up on either line. I've emailed, and they asked me to forward them the payment confirmation and I've recived no response. This is the worst service I've ever dealt with and I would not refer anyone to this site at all. If you want to unlock your device look somewhere else.
written by Juliety40 on 23/01/2015
Paid 25.00$ for a service that promised a code within 1 hour, and have not received anything yet in the past 15 days and customer service is not replying. I will not recommend this to anyone and will not be using again. DO NOT USE
written by on 10/01/2015
Paid 25.00$ for a service that promised a code within 1-3 days, and have not received anything yet in the past 10 days and customer service is not replying. I will not recommend this to anyone and will not be using again. DO NOT USE.
written by 130Clark on 10/01/2015
No response No code. A dispute has been opened. Not recommended
written by DaleMcClellan on 05/01/2015
first of all misleading with words, they will easily take your money but will make you wait months on end for the code decent price for what they offer but time expectations fly out the window. automated email responses.
written by Ganda21 on 04/01/2015
I ordered an unlock code for my Galaxy Note 4. They took my money and promise they will give the code with a maximum of 24 hours. I did not receive the code within 2 days so I emailed them what happen to my code. They give many excuses to delay it. But 10 days have past but still no code has been received. They gave me an option that if I want to refund my money, they can give it to me, but when i decided to refund my money, no one is replying to my messages.
written by tlSnow14 on 31/12/2014
Paid 39.00 for a 2-3 service that promised a code within that time and have not received anything yet in the past 18 hrs and customer service is not replying. I will not recommend this to anyone and will not be using again. Do not use.
written by eskimos on 19/12/2014
My phone was bought from MACEDONIA cosmofon netwrok operator. They initially charged me $24 after 2 day they replied that they couldn't find the unlock code in the original country database and they could search on the europe samsung database but they asked for extra $10 for it. After I paid they send me a code that doesn't work.I wrote 2 mails explaining that the code doesn't work and still did not get any reply.
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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
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As rated by our community of reviewers
Unlockunit's Comment
Written on: 18/08/2015
Hi there Aiden,
We're constantly trying to improve our service, so we would like to know what made you leave this review. Maybe we can find a solution to your issues! Thanks.