written by frankg0123 on 10/01/2023
10 days later, 3 times asking for updates. Zero response and zero code from Sim-Unlock.net. For users in the US, $14 is not much (two beers) so I chose to curse their existence instead of getting a refund. Not even worth the disappointment. Avoid without hesitation. Look somewhere else.
written by FrancisReece412 on 13/12/2021
I’d give no stars if possible. Paid what appeared to be the full cost upfront and the following day received an email asking for a final payment in order to complete the unlock process which was more than double what I’d already paid. Apparently this information is hidden somewhere in the terms and conditions and their customer service leaves a lot to be desired! I felt like it was a random demand and it all seemed very underhand and deceptive. I won’t ever use them again. Make sure you read ALL the small print before you pay anything.
written by syedha on 25/07/2021
I order for sim unlock on July 13th to sim unlock and already withdraw 17.99 dollars. Still, they didn't update my request or even I sent several emails they even didn't reply to my email. It's completely junk. Please don't order sim unlock.net
written by wjDempsey282 on 12/02/2021
I sent them and inquiry before i make a purchase and got a swift response however once I placed the order and got a confirmation i received no response and no codes. They ignored all email and now we are beyond the maximum processing time and still nothing ... If you have some extra cash to throw away then they would be your best bet, otherwise stay away !! You will get absolutely nothing!!
written by Workedoverguy on 21/02/2020
Paid for a unlock code and got nothing. E mailed them numerous times and haven't received a response at all. Sorry I didn't do research. Got me good !!!
written by DoverTedd on 21/01/2020
I sent them an IMEI for an Iphone XR. They responded with an email for a completely different IMEI (For an Iphone 6) Sent about one email a week for 4 weeks, never get a response. Note that other customers say same thing. Stay away!
written by Estafado on 20/06/2019
Do not unlock a phone here. I paid $ 26.00 for unlocking a Motorola and they never sent me the code and they kept the money. Share this information so that other people do not happen the same as me. I'M GONNA REPORT THEM
written by on 12/02/2019
Code ordered 12/31/2018. Payment cleared my credit card account on 1/2/2019 $29.99. I have not received the code by email or through my phone. I have emailed 3 times. Absolutely no response. So far there has been NO customer service and the value for my money is zero.
Written on: 02/05/2019
This is fully accurate. I have had the same experience pretty much.
Original purchase date 29/04/19, its now 02/05/19 and are dodging all contact. I received one email on day one saying it will be done today and its now day four. I have asked for refund and it has been ignored so I'm forced to go through my bank.
The single most useless and fraudulent company I have ever dealt with.
written by JoeD3325 on 01/02/2019
I paid $9.99 through PayPal last night, and so far, no replies to my pleas for status. STAY AWAY!
written by iisscc on 30/10/2018
Wrong code sent. No replies when asked for correct code and (after obtaining correct code elsewhere) or for refund. poor, irresponsible & ignorant service
written by bournemouthbob on 10/10/2017
having to go through paypal as they completely ignore you once money is safely tucked away in their bank . it seems to be a shoddy outfit take note of all the other reviews and don't get stung with the getting nothing for your money like me
written by Doughertywm1994 on 27/08/2017
They cannot unlock all phones even if it clearly shows the phones on their site. Will not offer a full refund as they also pay another company for the codes as admitted by them. Customer Service is absolutely useless! Don't be fooled by the British flag! They are from Poland! You don't get this misleading website and terrible service from the UK. Trust me I live there! Go somewhere else, you'd probably get it cheaper. This site is just the "middlemen", better yet just go to independent stores that unlock. You speak to people and get answers immediately, CS here will reply to your queries just whenever they feel like it and sarcastically!. AVOID!!! Research! You will find a better company than thia.
written by DominicBoyd on 29/12/2016
Very straightforward - code came through in about 5 minutes and worked first time. Would use again.
written by jyBeck377 on 29/11/2016
Waited 15 working days to be told the service had stopped working.
written by Whalenvr129 on 16/09/2016
very nice service and profecional. i recomande every one.
written by Moser156 on 14/09/2016
Works HTC M8 At&T unblocked!! I Recommend! After sales awesome as well!!The value for money is excellent!!
written by dcAtkinson1967 on 14/09/2016
It was very fast,cheap, so I highly recommend this site.
written by opHancock168 on 26/08/2016
I just unlocked my sony xperia z5, before getting code I use free warranty service of this site, I type my IMEI and get an info about warranty and country of destination, I need to thans sim-unlock team for helping me with my problem.
written by AS_Stoner on 23/08/2016
very trustable website. simple, fast and with a good price! I strongly recommend
written by belliez on 23/08/2016
Poor service. Poor attitude. Unlocking system failed and offered to refund me (Friday) in their words: "If you cannot wait any longer, we can make a refund." I waited over the weekend and emailed asking for updates and never got any replies. so I asked for a refund first thing Monday morning. They declined the refund! I advise to avoid this company - there's better ones around (such as networkunlocking) which are more reliable and have good service.
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As rated by our community of reviewers
Brittanygreen's Response to Estafado's Review
Written on: 28/06/2019
Their site does state that it can take 3 to 10 working days. How long ago did you make your purchase?