Do not buy from them

Sent my phone IMEI for unlocking,the IMEI is clear,I wanted to unlock the sim so I could use it overseas.They couldn't unlock it so they marked it as blocked so I would not get a refund.This is what was sent to me.

The IMEI you gave us has been rejected by the carrier for unlocking due to being marked Blocked, usually meaning it's a lost or stolen handset, but handsets can be blocked for any number of reasons including non-payment of bills, blacklisted, bad ESN and/or contract issues. We cannot supply a refund for handsets that come back as blocked - this is mentioned on the website before purchase.

Usually we do not refund barred handsets, but as a goodwill gesture your order for Official Factory Unlock for iPhone 5S) locked to Sprint USA has been cancelled and £ 30 has been transferred into your Official iPhone Unlock Trade Account which is associated with your email address.

To use these credits on our website, simply use our website as normal. Then enter your email address, our system will recognise you have available trade credits and on the final payment page the funds will automatically be discounted off your purchase.