doctorSIM Unlocking Reviews - www.doctorsim.com

★★★★☆
4.5 / 5
90% of users recommend this
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doctorSIM Unlocking - www.doctorsim.com

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★★★★★

“fantastic”

Written on: 18/04/2019 by Catalinap46 (1 review written)

great service the price you see on the screen is what you pay 100% great service done and dusted my samsung within 2 hours with very clear easy to follow instructions… Read Full Review

Doctorsim's Comment

Written on: 22/04/2019

Thank you for taking the time to post a review of doctorSIM!

We look forward to welcoming you back in the future.

Best regards,
Josh

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★★★★★

“Excellent Service”

Written on: 12/04/2019 by edgarvcalderon (1 review written)

I requested the unlock service for my Samsung Galaxy S9 with Cricket Wireless because I am going on vacation to italy next May. I requested my service at about 01:30AM, and in less than one hour I already had the first steps to unlock my cellphone. I had the unlocking succesfully performed, with a little of troubleshooting, in less than 12 hours. Originally I was a little skepticall about it because I had requested another service previously, which could not be possible to work out at all due… Read Full Review

Doctorsim's Response to edgarvcalderon's Review

Written on: 15/04/2019

Hi,

You are very welcome!

Thanks for posting a review of your positive experience with doctorSIM.

We are delighted that you were extremely satisfied with the service received.

Best regards,
James

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Keoladee's Response to edgarvcalderon's Review

Written on: 24/04/2019

How did you do it ?? Cause I’m having trouble unlocking mine

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Edgarvcalderon's reply to Keoladee's Comment

Written on: 24/04/2019

It depends what kind of phone is yours, I have a Galaxy S9 from Cricket. I requested an unlocking for a LG k-30 but I could not get results, it is still factory locked, I believe that i would work only by unlocking by a native Unlock App installed in the phone.
Instead, with my S9 it was very quick, less that 12 hours. I was given a program to install in my PC and I just run the program. The program itself did the unlocking. at the beginning I have to troubleshoot when i saw a message. I requesting instructions and I've got the response very quickly. I apply those secondary instructions and the system worked perfectly. I hope this explanation helps you.

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★★★★★

“Well done. Perfect & fast service.”

Written on: 11/04/2019 by george_centre (1 review written)

Well informed team. They do what they said. My iPhone unlocked successfully from prior carrier. Ι recommend it… Read Full Review

Doctorsim's Response to george_centre's Review

Written on: 15/04/2019

Hi,

Many thanks for taking the time to post a review of your positive experience with doctorSIM!

We look forward to welcoming you back in the future.

Best regards,
James

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★☆☆☆☆

“TOTALLY UNRELIABLE”

Written on: 22/03/2019 by Rachaelk71 (1 review written)

I'm sure this review will be removed or pushed to the bottom of the list for telling the truth. I placed an order Feb 21ish they told me the server was down due to maintenance,Which is possible. After 1 month now March 22 no further correspondence from the company. As for their server excuse, What company as big as AT&T would have a server down for more than a couple hours at a time. These large companies only take servers off line for maintenance in the we hours of the morning.A company this… Read Full Review

Doctorsim's Comment

Written on: 25/03/2019

Hi,

Please accept our apologies for your negative experience with doctorSIM.

Obviously, AT&T's servers have not been down for over a month.

So we can locate your unlocking request in our system and find out what happened, reply to this comment with your order number. We'll get back to you with a solution as soon as possible.

Best regards,
Anne

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Edgarvcalderon's Comment

Written on: 12/04/2019

I had the same problem with an LG K30, and also in the same date, 02/21/19, I place my order, I had the same response but I was always told to request a full refund if I decided to stop waiting for results. I requested my refund the day before yesterday and today i had my money in full today 04/12/2019. having said that, I requested another unlock service, this time for my Samsumg S9, and I can say that they prove what they promise. I had my S9 unlocked in less than 24 hours. EVC

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★☆☆☆☆

“Chat bot ”

Written on: 21/02/2019 by Brayden50 (1 review written)

I paid to unlock my phone 3 days ago and it's still processing and my phone isn't new. I used their chat to communicate with them only to find out am talking to a box. I want a Full Refund. #2497691… Read Full Review

Doctorsim's Comment

Written on: 21/02/2019

Hi,

Please accept our sincerest apologies for the delay in sending your unlock code to you. Due to a technical error, the unlocking instructions were not sent to you automatically by our system.

We have now resolved the issue and sent you an email with the unlock code to unlock your phone.

Do no hesitate to contact us by replying to that email if you have any questions.

Best regards,
James

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Daztex4's Comment

Written on: 23/02/2019

It solved now .

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★☆☆☆☆

“DO NOT GIVE MONEY!!!”

Written on: 17/01/2019 by odGrace500 (1 review written)

Do not pay this joke of a business practice!!!  Buyer beware!!! You will not get what you paid for. All excuses when you finally get a reply!! Go elsewhere!!… Read Full Review

Doctorsim's Comment

Written on: 18/01/2019

Hi,

We are very sorry to hear you were disappointed with your experience at doctorSIM.

Please contact our customer support team at your earliest convenience or leave your request ID number here so we can follow up for you immediately.

Best regards,
James

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★★★★★

“Great service”

Written on: 26/11/2018 by Zhong951 (1 review written)

I had my phone uncloaked her, service was quick and great. I will definitely recommend service to friends… Read Full Review

Doctorsim's Response to Zhong951's Review

Written on: 27/11/2018

Hi,

Thank you for taking the time to post a review of your experience with doctorSIM and spread the word to your friends.

Best regards,
Anne

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★☆☆☆☆

“STILL PENDING RESPONSE”

Written on: 05/10/2018 by vinan1182 (1 review written)

I had requested for IMEI information service. I was told that the service will be delivered on a average of 53 minutes with a guarantee of maximum 24 hours. I raised the requested on Thursday 8:38 AM (GMT +8) and the chatbot mentioned the request in under process and we shall send the information no later than Friday 5th Oct 8:38 AM (GMT + 8). The request is still UNDER PROCESS. With no time horizon for the solution. I am writing this review so that someone from DOCTORSIM may pay attention… Read Full Review

Doctorsim's Response to vinan1182's Review

Written on: 05/10/2018

Hi vinan1182,

Your phone check request is still in progress.

Please note that all our delivery times are in business hours/days which are Monday to Friday from 10am to 10pm (GMT +1, GMT +2 during summer time).

If you need to get in contact with our customer support team at any time for an update on your request, simply reply to one of the emails you've received from us.

We will be in contact with you via email as soon as your report is ready.

Thank you for your patience and understanding.

Best regards,
James

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★☆☆☆☆

“Unlock samsung s7edge”

Written on: 21/09/2018 by Abiofficial30 (1 review written)

I paid for samsung unlock. They sent me code but its not working. They ask me to do video i did but not response since then. Its bad. My ref code is #2365041. I want my refund since thet cant provide the service i paid for. I paid with Crptocurrency… Read Full Review

Doctorsim's Response to Abiofficial30's Review

Written on: 21/09/2018

Hi,

Please accept our apologies for the issues you are having completing the unlocking process.

Thank you for sending us the video. Unfortunately, and as explained by email, we need you to give us permission to open the file.

As soon as you have done that we will review the video and contact you immediately with a solution.

Best regards,
James

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