Selling Poor Products

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Carphone Warehouse
★☆☆☆☆
1.4
13.0% of users recommend this
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ulIngram247's review of Carphone Warehouse

“Selling Poor Products”

★☆☆☆☆

written by ulIngram247 on 26/07/2018

A sales person at Carphone Warehouse shop in Dunstable advised me that Huawei P8 Lite 2017 mobile phone is as good as, if not better, than the Samsung Galaxy J5 2017 mobile phone. As they did not have the Samsung device at the shop I decided to purchase the Huawei phone at £129.99 from Carphone Warehouse. This proved to be the wrong move. Four days after purchase the phone dropped on soil (without any bits of stones in the soil) and the screen top left corner shattered. Few days later the screen shattered almost all over without the slightest pressure on it and on its own accord. To cap it all, few days later the whole frame of the telephone became warped, i.e. it was no longer flat. The phone proved to be made of poor quality material and it was no match to the Samsung Galaxy J5 which it was compared to initially. So far Carphone Warehouse people have insisted on repairing it by replacing the screen for £80 and without any suggestion as to how they are going to repair the frame! Carphone Warehouse are accepting no responsibility for the poor quality product they sold to me, though They took the money quick enough!

  • HUAWEI P8 Lite - 2017 @ £129.99

    Goods purchased & cost

  • Quality of service

  • Value For Money

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