Shiny website, utter chaos.

★☆☆☆☆
1.5
13.0% of users recommend this

Guest's review of Mobile Phone Repairs www.mobilephonerepairs.co.uk

“Shiny website, utter chaos.”

★☆☆☆☆

written by on 11/04/2017

Sent back a tablet which had rapid battery discharge. Asked for a new battery. Received a call asking me to explain what was wrong and explained about the battery problem. At this point the told me the screen was coming away from the unit which was news to me. They said the would look at it again on Monday however on Saturday they sent me an e-mail headed "Oh good news"! telling me that the tablet had been repaired and asked for full payment which I made. I then checked my bank and saw they had also charged a deposit which I had paid again and I asked them to check out. They then sent an e-mail saying the first e-mail was wrong and the wanted to know what was wrong with the tablet?? In short the tablet has now arrived back , I have been overcharged and I have no idea if they have replaced the battery. and needless to say the screen shows no sign of damage and the rapid battery discharge is still there.
Caveat Emptor

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