written by Dannie10101 on 01/07/2017
I was offered £156 for my S6, which was above the odds than other companies hence why I chose this company.
I sent it off and got a reply that the phone had pixel damage and scratches on the phone. This was not true it had a case on and I knew 100% it was fine and no damage to the screen, I asked for photos of damage to which my request was ignored. They offered me £30!! I then declined and stated I had to pay £6.99 for it to be returned to me.
I paid the money and I got an email back and a new offer of £50, to which I declined again and requested a return. I then got a new offer of £80 which I declined again. Then an offer of £90.
There was clearly no damage to the phone otherwise they wouldn't be able to offer this 'extra' money. I stated the minimum I would take was £100 plus my £6.99 I paid for the return. They went ahead and transferred me a mesely £90!
I'm now battling to have the phone returned two weeks later and after sending the £90 back.
Do not use this company, they ignore your declines for a return of your phone.
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