written by on 19/02/2016
Was quoted a very reasonable price for my Iphone 5, the highest of all on a comparable website.
After posting my phone - which was in perfect condition with no scratch marks or scuffs as had been kept in a protected case and with screen protector on throughout use - I was then told my phone was bent and had deep scratch and scuffs beyond general wear and tear.
I requested my phone be returned as I was unhappy with the reduced offer which they then replied to with a counter offer, as they were going to charge me to return my phone I accepted the higher counter offer, but still very unhappy with the service received.
would never recommend or use in the future.
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