written by trevorrg22 on 20/11/2015
I was very happy with the quote given to recycle my Samsung Galaxy Tab 10.1 P5110 I posted off special delivery. I got a text on Monday to say it had been received and payment would follow. I didn't hear any more. I emailed on Wednesday and got a response Thursday to say the money was credited to my bank account. I would have given 5* review if I had a text to say that payment had been made (payment will follow could mean in a week or two).
written by jacko500 on 14/03/2015
I sent two S2's, the offered price for one was reduced by £5 due to a "crack" which my photos of the phone taken prior to sending do not show, however I was happy with the offer and the full price was paid for the other phone (in worse condition!) The jiffy bag sent to pack the phones in was pathetic, there was no room for two phone never mind the "plenty of bubble wrap" recommended. Although payment was delayed, it was made immediately after I contacted them. All in all I'm happy with the transaction.
written by aeMartin80 on 15/01/2015
Communication and response to emails was good. i was told I had to record the postage but then I did have to chase to get the money for that refunded. They claim there was a chip on the phone- once they have it is is hard to argue your case so if I used again I would personally advise photographing the phone before postage.
written by grace_smith11 on 14/07/2014
Really happy with quote received and money was sent through quickly. Will definitely recommend and use again!
written by Stephaniew66 on 12/06/2014
Not used this company before but they offered the best price for what were some quite old work phones. Communication was great and when the jiffy bag didn't arrive they offered to re-pay any postage we had to pay for along with the amount they were given us for the phones. Money arrived quickly as promised. Would definitely use again :) Order Ref: #7237
written by HelpingHands on 03/02/2014
I now believe forwarding a mobile during December was a little foolhardy. Firstly, my FREEPOST envelope never arrived so had to request a replacement. This now put my return closer to the Christmas postal rush. No doubt the Christmas and New Year holiday period also had a knock-on effect in getting my order processed. I had to chase up my payment, three weeks into January. I got an instant email reply and promise that it would be paid that day, AND IT WAS !! Excellent result from a slow start. #6573
written by on 13/12/2013
Got offered £33 if phone was in good condition, had quite a few scratches and a few scuffs so expected lower offer and was offered £22 but also offered £3.00 plus postage costs due to problem with the freepost service so appreciated that and £22 was still a few pounds more than other sites were offering. Payment was within a week, would probably have been quicker if I hadn't opted for the safety of PayPal. Overall, very satisfied,
written by adam4229 on 09/12/2013
I chose this site because it gave good value for money, better than any other site I compared with for my Nokia C3-01 Touch & Type. It is good that they send a jiffy bag which they claim to send back with your phone is freepost.. but it actually isn't. Instead, if you send it recorded delivery at the post office, Recycle Ur Phone will refund all costs incurred & offer £3 extra for the phone which is even better! Then if you write a review - good or bad they are offering £2 just for writing the review alone. I think that's pretty generous if I have to say! The only downside is that I placed 2 orders to sell the same phone on the same day.. but received one jiffy bag addressed to us with the order number & phone description completely different & addressed to someone else. The other jiffy bag came though. I just had to send the one that was not addressed to us seperately. Overall, good site that I would recommend.
written by on 05/12/2013
Good communication by email,fast replies to queries.
written by on 12/11/2013
Offered the most for my old phones, pack received quickly. #6042
written by on 19/09/2013
Easy to find the cost of a phone online Quick and fast to receive envelope Paid promptly as described All in all a good experience
written by Carefreecrew on 16/09/2013
Searched online, found numerous sites offering cash for old phones. I found this site offered nearly double the price of their competitors. I contacted & received free post envelope in the next 2/3 days. Posted phones & received a confirmation of receipt email. The next day received another email informing me one of the two phones had a problem with the casing not closing. I did notice this before posting. They offered me a revsed price which was £3 lower than the original qu ote they honoured the quote on the other phone. Full price. Happy & would recommend Order number 5749
written by affanmahmoo on 16/09/2013
Price offered was high as compared to other websites. The team was really helpful as they kept me in the loop and explained everything to me via email. Payment was done very fast as well. overall a really experience as compared to other websites I have used in the past and more then likely will use Recycleurphone.co.uk in the future if needed.
written by Brockls on 12/09/2013
Took a little longer than some places, but good price and good email comms, I notice the phone number on the website is invalid though? Happy overall ;)
written by flyitsys on 26/08/2013
was told quickly about the status of my phones & what id be getting for them order number 5574
written by dazza3336 on 20/08/2013
After deciding to sell my old phones i used this service they offered a good price and recieved my pack within a couple of days sent phone off got communication within 3 days with offer accepted offer money in bank same day would reccomend to my friends if they want to sell there phones thank you for your service and fast payment
written by Cherrypie1234 on 12/08/2013
Quick quote. Packaging sent out and item returned to them Smooth process and money in my account all without hassle Would recommend and use again!
written by on 09/08/2013
Envelope arrived within days and money went into account quickly. Would recommend to a friend
written by Flips on 26/06/2013
Was impressed with the speed that they checked out the phone, and still offered me a good price even though the phone had a fault. Received the cheque within a couple of days of confirming I was happy. Overall happy, and will be sending them some more in the future!
written by on 21/06/2013
Offered the best price for my old phone, sent it back and didn't hear back (no email to say they had received my phone which would have been handy) so contacted them and payment received the next day.
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Adam4229's Response to adam4229's Review
Written on: 09/12/2013
Feedback given by customer order #6477 & #6479