written by 1977Shields on 29/05/2020
After agreeing a price for my old phone, I sent it off to Mazuma. Upon arrival with them it mysteriously developed a cracked screen (which it DEFINITELY did not have before sending) and the offer was significantly reduced. It was too much hassle to argue with them because all I would have received back would be a phone they would have made sure was damaged. Save your time and money. Go elsewhere
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Steelee's Comment
Written on: 06/06/2020
I have had the same thing happen to me and will be reporting to trading standards on Monday as I took photos of my phone before sending it.