written by Lyonsj238 on 23/01/2020
Before this occasion I last used Mazuma a few years ago. I was unhappy last time and they pulled the same stunt this time.
They give you a price and you send them (at your own expense) a perfect phone, that has no damage. After receiving your phone they then contact you with some fabricated issue and significantly reduce the offer. You either accept or reject.
They’re banking on most people just accepting the reduced offer, rather than have the hassle of having it returned.
I will NEVER use this company again. My advice is to avoid.
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