Handset Recycle Reviews - www.handsetrecycle.com

Click here if this is your business
★☆☆☆☆
1 / 5
0% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Handset Recycle - www.handsetrecycle.com - Ask a question now

Media Gallery for Handset Recycle - www.handsetrecycle.com

Handset Recycle - www.handsetrecycle.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Avoid at all costs.”

Written on: 16/01/2020 by KadenMcLaughlin474 (1 review written)

Still have my phone since December. Avoid at all costs. Trade under various names & as seen on BBC Watchdog called Elite Computers in November. Tried & complained to Trust Pilot but they allow this company to continue to post fake reviews. Suggest if you have been scammed do the same as me. Complain to TrustPilot, Salford Trading Standards & BBC Watchdog as I have done. The usual story. You send your phone because they offer the best price. Then they claim faults that don't exist. I got… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“DO NOT SEND ANYTHING TO THESE COWBOYS”

Written on: 07/01/2020 by NiaDickey1972 (1 review written)

I had a similar awful experience to others. I sent them a perfect iPhone SE and had an email to tell me that the phone was damaged and made me a much lower counter offer or said they would send me phone back for a £20 fee. I asked for photo evidence of the condition of the phone when they received it and was told initially they'd get back to me and then when I chased them they said they don't visually record the condition of items. So I'm stuck. They are complete cowboys,do not go anywhere… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Robcop94's Comment

Written on: 19/01/2020

Yea! They’ve just done the exact same to me!! Sent them a phone I’m perfect condition took loads off it claiming wasn’t good condition . Then the £20 fee!!! And ask for a contact number and just get ignored complete joke this company is I really would HIGHLY advise against using them.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Absolutely Terrible AVOID AVOID AT ALL COST”

Written on: 24/11/2019 by BONZODOG2424 (1 review written)

I traded my iphone x for £360 and sent it well packaged with box charging lead & plug and headphone adapter ( have photos of this and its condition ) i received an email saying that it was not in good condition and not as described. they offered me £150 for the phone saying it had scratches and a faulty lcd board, ( it was in perfect condition ), also as i am not a fool i had the phone tested by a very reputable phone dealer and it came back 100% ok. so why would they say it had faultys and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Absolute cowboys”

Written on: 11/11/2019 by Isaig330 (1 review written)

I sent off two tablets and a phone, not new but in ok condition, based on the website I was expecting £42 the have just offered me £10 for the lot or pay £20 to get them returned. No where does it say about £20 to get them back. Never trust them and never sent them any devices… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Disgusting customer service”

Written on: 12/06/2019 by McHugh411 (1 review written)

I arranged for my Samsung galaxy s8 to be sent and sold to handset recycle, at first the communication was brilliant and staff couldn't be anymore helpful until they received the device. I was quoted £100.00 in total after stating the phone was smashed however was in perfect working order. They confirmed the item was actually recieved and was going to be tested that day however this was the last I heard from the team, I emailed them on several occasions and even involved an online fraud team… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Beware - Do not Use”

Written on: 27/05/2019 by MacGregorlj1959 (1 review written)

Beware -  Do not use them I always look after my phones, and other than general wear and tear, they are never cracked or scratched. I, via Handset Recycle website, entered details of 5 separate phones. I got a good price, UPS collected the phones and I awaited payment. I received an email saying all the phones had been received and checked, and payment would follow. I had to chase for payment several times and when it did eventually arrive, it was less than half the original offer. When l… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Quoted £70 for my mint condition iPad 3rd Gen. The...”

Written on: 25/01/2019 by AEB61 (1 review written)

Quoted £70 for my mint condition iPad 3rd Gen. The item was in “as new” condition with completely unblemished case and screen. After 4 days of “inspection” they counter offered £40 saying that there were scratches on the case hence reduced price. Alternative was to decline and pay £20 to have it sent back. In my case and I suspect in most cases they invent some issue with the item to reduce their offer price. I took photos of my iPad before sending it off and there are no scratches… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 3 0
overview