Disappointed

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The People's Operator - www.thepeoplesoperator.com
★☆☆☆☆
1.4
From 38 reviews
8.0% of users recommend this

  • Signal Coverage

  • Customer Service

  • Value For Money

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rxKane48's review of The People's Operator - www.thepeoplesoperator.com

“Disappointed”

★★☆☆☆

written by rxKane48 on 18/03/2015

I love the idea of an ethical company with great coverage and a uk call centre, but in reality it isn't working. The donation to your chosen charity is actually really tiny (consider getting a cheaper tariff & donating the difference), the coverage is ee, so not the best where I live, and despite the customer service reps being in the UK, they appear to have little or no technical knowledge and can't/won't get anything solved or chase up resolutions from the technical side. I had high hopes and am sorely disappointed. My SIM card took well over 5 days to arrive, and keeping my old number is taking (so far) over 3 days (after being told it'd be complete within a day) - With no explanation or apology... Back to Vodafone then - they're appalling too, but at least I know they're technically competent!

  • 0 - 6 Months

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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