Bitter Taste

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chrisjuk89's review of Tesco Mobile - www.tesco.com/mobilenetwork

★☆☆☆☆

“Bitter Taste”

Written on: 30/09/2015 by chrisjuk89 (1 review written)

The problems I have had with this network have been compounded by Tesco's rude and patronising customer service team. The network is unable to offer a stable data connection even when coverage is excellent. As a result Tesco is utterly useless for a modern smartphone. Interupted downloads and buffering plus a plethora of android errors await the unlucky customer. Tesco's complete inabillity to communicate properly with their customers has led to them blocking my sim card without cause or explanation and a 3 week delay for the new one to arrive, a month which will not be refunded. Speaking with Tesco customer services is a very unpleasant experience and often increases stress and blood pressure to the point of shortening a persons life expectancy, however, this experience is quite often unavoidable as a Tesco customer. Obviously my advice to anyone considering Tesco as a future network is just to ignore them and this is my honest opinion. I really do wish I hadnt bothered.

  • Over 1 Year

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