o2 insurance

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O2 Mobile Phone Insurance www.o2.co.uk
★★☆☆☆
1.7
19.0% of users recommend this
  • Customer service

  • Value For Money

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TyTy98's review of O2 Mobile Phone Insurance www.o2.co.uk

“o2 insurance”

★☆☆☆☆

written by TyTy98 on 07/01/2022

First of all, i have no idea why i am paying monthly for my insurance.. then when it comes down to it, i still have to wait fot them to approve which so far taken more than 2 weeks.
AND that is not even them sending out the phone... just reviewing my claim form.
Its just far too long, people need their phones for a reason, they didnt even offer me a replacement phone or anything.
so basically almost 3 weeks without a phone for £90.. basically.
Just dont use o2 for u=your insurance if you want to be that long without a phone.
Just ridiculous if you ask me.

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  • Customer service

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Hahaha.12345's Response to TyTy98's Review

Written on: 09/01/2022

Same here it’s been 3 weeks I been ringing them everyday I’ve been told that I’m getting a replacement but WHERES MY PHONE ??

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