written by Miah328 on 26/01/2017
Received replacement phone all seemed OK until it started overheating and turning itself off for a couple of minutes before then being ok. Then overnight on charge a small cracking appeared, then phone the next day turns itself off for hours at a time at intervals.
Called them to be told I've damaged the phone NO YOU HAVE GIVEN ME A FAULTY PHONE THAT'S 1 - UNUSABLE AS SUB STANDARD AND FAULTY & 2 - HAS BEEN DROPPED A MILLION TIMES BY PREVIOUS OWNER THAT RESULTED IN PHONE CRACKING BY ITSELF
PHONE SHOULD BE 100% PERFECT NOT DEFECTS
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Tingletoes73's Comment
Written on: 20/02/2017
This has just literally happened to me. I reported the initial fault on Saturday and they agreed to send another phone. Now today (Monday) the crack has appeared. Almost exactly the same scenario. I've called them to tell them about the crack and they have cancelled the exchange. I'm waiting to hear back. : (