Replacement phone with bad battery

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Barclays Mobile Phone Insurance
★★☆☆☆
2.2
32.0% of users recommend this
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edster555's review of Barclays Mobile Phone Insurance

“Replacement phone with bad battery”

★★☆☆☆

written by edster555 on 22/04/2022

Avoid. Paid 50 pounds to send off to be repaired. Was told (eventually) phone couldn't be repaired so would be sent a replacement device for an additional 49 pounds. New phone arrived 2 days later (despite saying next day delivery and didn't receive a confirmation email from company until I called.

Phone arrived great condition but the maximum battery capacity was 89%. Not good enough considering the device I sent off had 100% capacity.

Called up to complain and woman on the phone was not very helpful, arranged a call back in 1 working day but no time slot given so not very helpful as working from 3pm.

Could be great but sadly let down.

Avoid.

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