Still waiting on my phone case.

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hfMoss280's review of Csera - www.bycsera.com

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“Still waiting on my phone case.”

Written on: 22/04/2018 by hfMoss280 (1 review written)

I ordered a phone case nearly 2 months ago and it has still not arrived. The email states you can track the order, however when you click on the link there is zero tracking. I have contacted them a few times with one response that says your is on the way and provided a link to 'track my shipment' which led to nothing. That was 4 weeks ago and I am still waiting for it. I definitely do not recommend this company to buy a phone from, if you want to purchase one that is made ethically and good for the environment, choose another company.

Chiarus's Comment

Written on: 13/05/2019

This is exactly the same thing that happens to me and I bought the phone case nearly 5 months ago. I have contacted them by email so many times and they never reply. So unprofessional.

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Carolinecaroline's Comment

Written on: 13/05/2019

I ended up commenting on a post of theirs on Instagram, that was the only way I got a response from them and got the case. I finally got the product and it had zero protection. Deformed not worth it!

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