Stealth Genie Reviews

Stealth Genie
★★★★☆
3.7
70.0% of users recommend this
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“Pretty much does the monitoring itself”

★★★★☆

written by TNRZ on 25/06/2014

The best thing about StealhtGenie is that I don’t have to do anything at all. I can simply program it the way I want by setting down keywords and it does the monitoring itself. It’s a great way to have an eye on my kids without being obvious or anything. It’s really stable and does not give me any sort of trouble.

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“Some things don't work”

★★★☆☆

written by Applecore on 20/06/2014

The product works fine for seeing texts but unless you know beforehand that the device needs to be rooted you won't be able to monitor emails or surroundings. Also you can only hear one side of recorded calls unless you download a special program to your pic and listen on your pic not your phone.

Sgstealthgenie's Response to Applecore's Review

Written on: 30/07/2014

on the android, recorded surroundings was working without the phone being rooted.....until the 4.4 OS came along at least. Now it's not working and it's been a couple of months and NO fix yet! what phone is SG loaded on?

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“Does this App work for Iphone 5S”

★★★★★

written by Cochran424 on 18/06/2014

Hi Guys, Was wanting to purchase this app but not sure if it works on Iphone 5S? If so am I able to read the other phone lines text messages that are being sent and received? Also can I read past messages or just ones that are being sent at the time of purchase? Thank You for any response.

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“ONLY GOOD AS AN SMS VIEWER.”

★★☆☆☆

written by dnGillespie295 on 08/06/2014

The only feature fully reliable is the sms and surrounding recording. The call recording feature in my case with samsung s3 does not work. GPS tracking misses a lot of info. All the other Viber, Facebook, skype, etc. Dont work unless the phone is rooted. Customer service is not live and they copy and paste the same answer, no real resolution and have to wait 24hrs or less for an answer.So for the price as it is advertised, they deliver about 30% which is two stars. I think there are better options out there. Specially a keylogger will improve not having access to other social aps.

Sgstealthgenie's Comment

Written on: 30/07/2014

On your samsung S3, did you get the 4.4 OS update? After this update on my S4, then recorded surroundings stopped working....no fix yet and it's been over a couple of months :(

I agree that sms is pretty reliable...but the Geo Location / Tracking / and Fencing is not very reliable. The phone will be beside me and Geo Tracking will alert me that it just passed a zone that's about 1/2 mile from my house...it used to work very well until the 4.4 OS update to android.....sad they don't have it fixed yet

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“DOESN'T DO ALL IT SAYS IT DOES!! FLAWS IN SOFTWARE!”

★★☆☆☆

written by hhDawson440 on 04/06/2014

I have had nothing but problems with S.G. since I bought it. I bought a Basic Package, then upgraded to the Platinum Package. It took them almost 2 weeks to active the upgrade after I paid for it. The biggest thing S.G. DOESN'T do is send text message alerts for Trigger Contacts and Trigger Words. They advertise that they send text message alerts - but this feature IS NOT CURRENTLY AVAILABLE with S.G. Email alerts only - which means if I'm not logged into my email - I miss the alert. Also, it failed to record 2 calls from Trigger Contacts that were crucial. Also, there is a glitch in the GPS Tracking. It arbitrarily shows the target phone at one place, then 2 minutes later it's 40 miles away, then 2 minutes after that - it's back at the first place. This has happened many times. Also, it shows when the target enters a Red Zone, but NEVER shows when it leaves, even though it is set to do this. Also, I DO NOT receive email alerts for Trigger Contacts and Trigger Words. I only get email alerts when the target enters a Red Zone - that's it. Also, I sent 2 remote commands to record surroundings - when the dot was green, indicating the target device was online - and BOTH times the text was seen by the target phone's user!! The biggest problem is that S.G. HAS NO LIVE CUSTOMER SUPPORT!! All my problems had to be submitted by email ticket and then it took 1 to 3 days for someone to email me back. None of my problems have been resolved by S.G. and I don't recommend this product. Go with a company that has live customer support and reliable software.

Mktkmorgan1985's Comment

Written on: 04/06/2014

Also - there is NO LIVE CALL INTERCEPT feature!!! They advertise this - but this feature DOES NOT EXIST!!! If you're lucky - the calls will record and you have to listen to them on-line. Also -S.G. DOES NOT RECORD CALLS MADE/RECEIVED ON SPEAKER PHONE OR BLUE TOOTH!!!! If the target is using speaker phone - you only here what the target is saying and NOT what the other person is saying -same for Blue Tooth. This is baffling because the speaker phone should record through the target phone's microphone - but it doesn't. You will only be able to listen to calls made on the phone itself - that is when they aren't garbled or cut short!!

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Sgstealthgenie's Comment

Written on: 30/07/2014

I agree with your comments. SG worked well for a little while, now it's crappy. Ever since getting the Android 4.4 OS update the quality is bad....i'm ready to find some other software to use....

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“Wipe Out Feature Saved My Life”

★★★★☆

written by darrenrossou on 07/05/2014

Wiping out feature is what I like the most. One day I came across my business confidential data in one of my employee’s phone. Thanks God it was not been shared, as he was waiting for the money. I wiped out all the contents from the mobile and saved my business from a major loss. It is really like a wonder for me. Thanks to StealthGenie.

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“Stellar tech service”

★★★★★

written by 175Johnson on 22/04/2014

I had the opportunity to contact technical support on a sunday afternoon to question why a couple of features were not working on my program. They did an outstanding job of fixing my problem and did it very quickly. I am very pleased with the program and service I have received.

Sgstealthgenie's Comment

Written on: 30/07/2014

would you please explain your experience in more detail? I haven't had a good experience with tech support.....

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“GPS Updation is sometimes slow”

★★★★☆

written by VictorHardwicke on 17/04/2014

I’m using this app from last two year for keeping a check on my daughter and I’ll say that it works fine except the GPS location updation is sometimes slow. When you are really worried the thing you need the most is frequent location updation like every five minute update.

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“Most unique functions don't work”

★☆☆☆☆

written by Gillespie379 on 13/04/2014

I purchased the Stealthgenie Platinum package rather than a different logger so that I could hear phone calls, record surroundings, and see texts and websites visited. The package cost me over $250 in comparison to other loggers, such as Eblaster, who charge around $70 . I fell for the promises on the website, of which most are lies. Things I am unable to do that are promised on the website: -Can't view emails (stealthgenie said this function is not yet available but they are working on it) -Can't view websites visited (same excuse as above) -Can't hear phone calls except occasionally I can hear one sided conversations of the owner of the target phone, but not the person they are talking to (stealthgenie said they are working on this) -About 50% of the time, I cannot record surroundings -Many texts show up as drafts and are unreadable -Time delay can be up to 5 days before phone conversations/surroundings are available to hear. (stealthgenie said this is due to the file size) -Unable to delete contacts etc from target phone remotely -24/7 online support is completely unavailable. There is no phone number, and the online live chat has only worked once for me, and seems to be an automated response. The rest of the time I have to email a question and wait up to 2 days for a response, which is usually vague and unhelpful, and full of excuses. I was finally offered a 20% extension of my contract if I would accept that the software just didn't work as advertised. Save your money and go with a more affordable logger that actually does what it advertises

Sgstealthgenie's Comment

Written on: 30/07/2014

I agree. SG is not delivering what they advertise. And when I complained, all they would do is add more time on my subscription. Since the 4.4 OS update to Android, SG is useless except for capturing SMS texts....that's all it's good for now.

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“Phone surrounding option is the feature that I needed”

★★★★☆

written by keithwinnie on 09/04/2014

Listening to phone surrounding remotely is thing that I like about stealthgenie. I have a 14-year-old kid and because of my busy routine I can hardly keep a check on me but with stealthgenie I can remotely listen to his surroundings and can judge what he is up to. Sometimes the voice isn’t clear enough.

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“I fully am satisfied with StealthGenie!”

★★★☆☆

written by jeremypi on 24/03/2014

I happen to be one of the most oldest StealthGenie users and I have seen StealthGenie evolve as a leading smartphone monitoring app. Initially, there had been a few glitches and little support with the smartphones but now I’m amazed that StealthGenie has come a long way. Really happy with the latest addition to the features especially WhatsApp and iMessage chat tracking. I have no intention to switch monitoring apps at all!

Sgstealthgenie's Response to jeremypi's Review

Written on: 30/07/2014

Then perhaps you can get them to fix the issues that began when Android updated to 4.4? SG is useless now on the android 4.4 except for sms...that's all that works...GPS is crappy, recorded surroundings stopped working, only one-sided recorded calls....they don't deliver what they advertise.

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“Not good. little customer service”

★☆☆☆☆

written by scooby7jh on 17/03/2014

I bought the plainum service, and really did not even receive basic. Took about 15 hours before avaliable to monitor after installed. I can use the gps, see call contact name and time, and can see text message. I can also use the listen to surroundings only at times. Live surroundings , you can choose 1 - 10 minutes. Many times this service is not avaliable. Sometimes it does show target received command but does not record. It shows no photos on the phone,I know they are there. It DOES NOT RECORD CALLS. It only has online support. Half the time they will not respond, but you get e.mail saying thanks for the contact. When You do get a live chat, they do not appear to have any knowledge, just say's all is good. And if you ask a second question to them, they just do not respond at all. I do not know if the chat is timed, or they are told to just take one question. I am about ready to TRY and get a refund and go with something else. Do not let that great website fool you,. Most of the expert reviews are paid to review the leading products. If you must try this junk get the basic. You would think they could fix my issue remotley, but aparently not.

Mktkmorgan1985's Response to scooby7jh's Review

Written on: 04/06/2014

I agree!!! This product has NO CUSTOMER SERVICE!! You can't get any of your problems resolved. Most of the features DON'T WORK and the GPS tracking is flawed!!!!

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Diana53's reply to Mktkmorgan1985's Comment

Written on: 26/07/2014

I'm another customer who's found out how poor the customer service is. I'm waiting at the moment for a reply to a simple question asked 2 days ago, but all I've got is an acknowledgement of my email. I've told them it's urgent, but they're just ignoring me. I'll probably ask for my money back and go with someone else, as it's pointless trying to get any help from Stealthgenie. I seldom give bad reviews, but customer support is essential for this type of thing and it's just not there, so IMO that is BAD.

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Sgstealthgenie's Response to scooby7jh's Review

Written on: 30/07/2014

good luck on getting a refund...all they would do for me is add more time to the subscription....you DON"T get what's advertised!!!!!!!!!

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“ “Smooth app works without any trouble””

★★★☆☆

written by Belindag on 05/03/2014

The reason my Husband and I continue to use Stealth Genie is because it has never troubled us at all. It has been a year since we have been using it to monitor our 13 year old son and 16 year old daughter and it has really helped us a lot.

Sgstealthgenie's Response to Belindag's Review

Written on: 31/07/2014

If it's working that well for you, would you please let us know what type of phone it's loaded on?

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“This cell spy app will certainly reach the top spot!”

★★★☆☆

written by humphreyH on 04/03/2014

This is my solemn prediction that StealthGenie will very soon be ranked as the top spot cell phone monitoring app! It has the right attitude and innovative ideas that matter! I have been using it since two years and it has my best wishes.

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“Phone surrounding recordings help a lot!”

★★★★☆

written by garrydor on 03/03/2014

Initially I thought that this recording phone surroundings fetaure won’t be that good an idea but honestly, I find myself using this feature more often than others. Some of my colleagues complaint of a slight delay sometimes but so far I don’t have an issue with StealthGenie in this regard. This feature lets you know so much about your kids, you get surprised!

Sgstealthgenie's Response to garrydor's Review

Written on: 31/07/2014

what type phone are you using it on? Recorded surroundings and other features stopped working after loading the android 4.4 OS update.

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“Avoid this app at all costs”

★☆☆☆☆

written by 311McIntosh on 27/02/2014

Do not install this app under any circmstances. I had it on my 10 yr olds phone, after having some other monitoring apps on it, just to try it out. It worked ok for a few days then in last 5 days it used 15GIG of data at a cost of around $1000 in data charges. Spent two hours with some useless service guy who spent the whole time telling me it was "GPS" data, which he said updates every 15 minutes, while the app was transfering 95M of data every 15 to 20 minutes. Oh, and every time I asked to speak to a supervisor he was "out and not available". STAY AWAY FROM THIS USELESS EXPENSIVE APP FOR ANDOID

Nattyaddy's Comment

Written on: 11/03/2014

...Have you since found one that works??

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“Great idea, Terrible app. Bad quality. Don't buy it!!!”

★☆☆☆☆

written by cez.sch on 18/02/2014

I installed it on Samsung GT-S7560. I bought Platinum Package. I rooted the phone. Recorded Calls - the app records not all calls, it records only some of them, why?!!! Recorded Surroundings - it doesn't work!!! Mail/Gmail - it doesn't work Call Logs - it works Geo Tracking - it works Sms Logs - it works Quality of the app is poor. A lot of failures. I'd it never buy it again. Great idea, but bad app!

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“Excellent App, will do all what you need”

★★★★★

written by on 18/02/2014

Excellent App, will do all what you need. Cant compare it with others. what is missing is: 1) Tango 2) whatsapp finishing only.

Sgstealthgenie's Comment

Written on: 31/07/2014

what is working for you? does recorded surroundings work? if so, what type of phone is SG loaded on?

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“BEWARE!!! THIS SOFTWARE DOESN 'T WORK ON MOST SAMSUNG...”

★☆☆☆☆

written by FernandaP on 15/02/2014

They say that SAMSUNG GALAXY is supported, but actually the PLATINUM PACKAGE. With the CALL RECORDING AND SURROUND RECORDING IS NOT SUPPORTED!! AND THEY DON'T REFUND BECAUSE THE LOGS DO WORK. BUT FOR THE STANDARD PACKAGE YOU COULD PAY ONLY US$ 49 DOLLARS. THIS MENS THEY STOLE FROM ME US$ 60 DOLLARS.... SINCE PLATINUM SUBSCRIPTION COSTS US$ 110

Sgstealthgenie's Response to FernandaP's Review

Written on: 31/07/2014

If you have a Samsung Galaxy that has updated to Android 4.4 OS, then don't try Stealth Genie....because most of the features stopped working....only thing that works is sms texts....

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“Excellent service”

★★★★★

written by roadguy on 15/02/2014

This CSR was efficient and polite and got the job done and solved the problem as I described. His attitude of making me feel special and wanted resolution the problem. I felt validated and valued as a customer. Thanks, Stealthgenie. What i liked was the sincerity of the CSR.

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Asked by asaraiv on 29th September 2014 Report this content
What is happening with Stealth Genie? All the pages load blank.

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Report this content suntower Written on: 30/09/2014
I ordered this service for android Samsung phone,everything they say is not 100% true,the most importan futures won't work as they claim,the supposed 24/7 technical service answer when they believe they want or the next day,is not live like they advertise,read my review That I posted about it with the copy of the body of the messages they send me back asking me to do stuff in the target phone, when you don't supposed touch the phone after the installation,they looks to me like a grip of kids trying to get in business,If you get this service like I did and you want to cancel but you have not a solid reason for the cancellation their policy read the take part of the refund, not my case the refund me 100% and not recommend this service or software to any one is not finish or not writing right or something If you don't believe try and get screw . I don't know what you looking for with this service but need more work,this is for you guys in case you are the one making the question I told yaaa.... .
Asked by christinamariacanfield on 23rd June 2014 Report this content
I ordered stealthgenie and got the premium package because I wanted the live phone call intercept feature. Well in the demo it shows speaker icons next to the phone number thats calling that you click on to listen to the call. I don't have anything in the 'listen' category. There are no speaker icons for me to click on and I can't record calls either. Whats the deal? Anyone know what I should do?

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Report this content jmclvany Written on: 24/06/2014
I ordered stealth genie for the feature that would allow me to record my sons surroundings because he was being bullied at school. I was so excited to use this feature, but it did not work as described. It actually did not work at all! I called customer support and received a full refund. I'm sure some of their simpler features work fine, but the premium package is very expensive and the one feature I needed did not work so it wasn't worth the money for me. Best of luck!
Asked by Anthony.acuna on 8th April 2014 Report this content
Why can't I hear or play recorded calls/surroundings? My stealth genie app doesn't work well.

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Report this content Everydayperson Written on: 09/04/2014
I had problems hearing the recordings also. Usually I could only hear the person that was talking on the phone with Stealth Genie load on it. Very rarely could I hear the person they were speaking too. I never recorded any surroundings, but from my experience they probably had to be right next to the phone in order to hear them. I canceled my subscription due to the person hearing sounds when Stealth Genie was active and their phone would not work properly. I had more success with text messages, however, sometimes it would be days before they downloaded. Stealth Genie is a good idea, that would useful if it worked better. Hope this helps.
Asked by william.owens on 11th December 2013 Report this content
After installation can 1st step unknown sources be unchecked?

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