MSpy - www.mspy.com

MSpy - www.mspy.com
★★★☆☆
3.1
54.0% of users recommend this
  • Value For Money

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Latest Reviews

“waste money”

★☆☆☆☆

written by Lacroix351 on 23/03/2023

very bad "Stop praising the application..it is not good..the data is not updated, the communication with the phone is interrupted and the reason is the lack of internet, although the phone was connected to the internet..the program is not worth it..it is bad,bad experience, wasted money"

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“fake refund policies and worst customer service”

★☆☆☆☆

written by on 08/11/2014

I purchased mspy premium last week. I wanted to purchase basic version but I was tempted to buy premium version as the mspy ad showed we would get call recording in premium. After installation I didn't find call recording and upon enquiry I just got a reply saying that feature is no longer available. Since it was a false claim in the website I asked for a refund. I still have the screen shot showing call recording capabilities and the same has been forwarded to mspy team several times.Now neither the support team nor the refund team is replying. Also the customer care number doesn't exist. Pls dont purchase mspy and waste your money. They are fake. They respond to us only till they get money.

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“Disgusting”

★☆☆☆☆

written by samairra on 11/07/2014

jst disgusting if u really dnt knw 2trust thn maybe u wud use ths app jst hate it I mean plsssss its disgusting app just make an app which can make u feel gud nt a spy...... hate,hate,hate,hate,hate,hate,hate BAKWAS!!!!!!!!!!!!!!!!!!

Sherry5's Response to samairra's Review

Written on: 18/07/2014

Hi!
Our service was designed to monitor mobile devices that belong to under aged children to care about their physical and informational safety in the modern world. It can be used to monitor adults as well, however only after agreement between both sides as our Legal terms state. It is often used for business purposes, to protect companies from confidential information leaks and financial losses. Responsibility for using it legally and not violate other people’s rights should be taken by the user.

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“Great phone app”

★★★★★

written by KelliC on 02/07/2014

With all the different and wonderful tracking features on mSpy, I don’t need to worry about losing important information from employee phones. I have employees who are constantly deleting out emails in order to maintain an orderly phone. mSpy lets me make sure nothing of dire consequence goes missing!

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“Very Disappointed”

★☆☆☆☆

written by yzTrevino456 on 10/04/2014

I have tried the app and I’m a bit disappointed. The updates for one take ages to come through if they do at all. I sent test messages on Whatsapp to the target phone and this didn’t show up for hours. When I contacted their customer support they gave me instructions with a “secret” text message to refresh the app on the phone. This “secret ” message is not supposed to be visible on the target phone. Mine were all visible…more than 8 messages with the code. After a while-8 hours the messages just disappeared from the target phone(away goes the stealth). They say that the phone has to be connected to WiFi…I am sure that the target phone is connected to WiFi. I think it’s a rip off

Sherry5's Comment

Written on: 18/07/2014

Hi,
Our application transmits data only when there is an active Internet connection on the target phone. If the Internet is not active mSpy still records data but will transfer it to your account only after the phone goes online again. That means you are not losing information even if the connection is OFF. It uses any type of connection including 3g, 4g, Wi-fi. By default application sends data every 20 minutes however you can change this value in settings. In case you need to get information immediately there is a secret command that will activate synchronization right away.

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“Great for kids' phones”

★★★★★

written by on 17/03/2014

My teens are always on their smart phones. I worry about what they are accessing. As a parent, I can monitor what videos and photos they look at. I can even block them from using certain apps. The GPS tracker allows me to know where they are and if they are skipping classes. I have piece of mind knowing I can monitor their smart phone usage on a regular basis.

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“Great tool for running a business in the 21st century”

★★★★★

written by on 03/03/2014

I installed mSpy in all our delivery drivers' iPhones. Now I can monitor exactly where they are and even listen in to their interactions with customers. If there is ever a dispute where a customer claims one thing and my driver says another, I can listen to their conversation and resolve the conflict with confidence. The software automatically puts together a report of the information I need. Now I can monitor many phones at once and only spend my time going through pertinent information as necessary.

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“I Feel Connected”

★★★★★

written by Shaynax404 on 27/02/2014

As expected when bought this new software, I was pretty sure that I can never completely maximize its use without bothering someone to help me. I started to worry and get discouraged but then mSpy customer service give me countless help. I felt the connection they have given. I’m very satisfied and thankful as well.

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“Truth, nothing but the truth!”

★★★★☆

written by on 22/02/2014

I read different product reviews before I bought the software. I even read negative ones but that doesn’t stop me from buying it for I was stimulated for its different features like GPS and sms tracking, view photos and videos, even viewing all phone information and a lot more. Then, I finally able to use it for myself and blah! for the pessimist this app truly amazing!

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“wrok in progress”

★★☆☆☆

written by jamsy1 on 19/02/2014

i have had mspy for 4 days now, only few features work none of the premium features i paid for work except call recording which is tempremental, it doesnt update regulary and can take 24hrs to upload the information, they are trying to help fix issues and so far have been prompt in getting back to me within 24hours, i will keep yous posted, it seems this software works better on some phones/operating systems than others. so far very dissapointed but hoping they can fix it, the interface/dashboard you use is fine but just lack of and delayed info, cant acess all features,

Sherry5's Response to jamsy1's Review

Written on: 18/07/2014

Hello!
Our software works best on Android phones and IPhones. Call recoding feature is supported by Android phones only at the moment. Normally recordings should take not more than 30 minutes to become available, however it depends much on the speed of internet connection on the target phone. When the phone is on Wi-Fi it will not take long. Also media files have different size depending on the duration of the phone conversation which also can impact the transition speed. In case you have a delay or a problem with features you can call our Customer Support 24/7 and get all necessary assistance.

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“DON'T BUY MSPY”

★☆☆☆☆

written by on 17/02/2014

I BOUGHT AND INSTALLED BUT IT NEVER WORKED. THEY REFUSE TO REFUND. STAY AWAY FROM MSPY. WOULD NOT RECOMMEND THIS TO ANYONE. NOT A HONEST COMPANY.

Sherry5's Comment

Written on: 18/07/2014

Hello!
Our company provides 10-day money back guarantee. Our refund policy is available to everyone on our web-site. In case you have technical issues that don’t allow you to use or install mSpy our Billing Department will return your payment. Also we provide a 24/7 Customer support over the phone and via live chat, that allows you to get professional assistance at any time.

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Sekenny's Comment

Written on: 22/10/2014

I'm sorry but what you have stated is completely different to my experience. The app does not work and I have been contacting mspy by email and live chat. Live chat just said to send an email which I have done 4 times with the final one asking for a refund as I hadn't even received an acknowledgement in 3 days let alone any customer support! I have received absolutely no assistance or a refund.

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“How best to track Smartphone user”

★★★★★

written by on 15/02/2014

With mSpy you can track a mobile handset whether it’s a phone or an iPad for home use or even for business purpose. Keeping track of a family is a good security measure. For employers, you can keep a close eye on your employees and monitor their calls emails and even their movement through this software. The main reason why you may need this application is to increase productivity of your employees as you can identify their behavior as well as how they use business data.

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“Best ever app!”

★★★★★

written by on 12/02/2014

mSpy has worked wonders for me, letting me know when my employees where misusing their work phones, and when they were skiving off for an early lunch break! The GPS tracking system lets me make sure my employees are at the office when they say they are, and thanks to the internet monitoring, I can see when they aren't even working. I couldn't even run the office without mSpy!

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“Safety comes at first place”

★★★★★

written by on 11/02/2014

I use mSpy because it is helping me to know where and what are my kids doing. And I am deffinetly going to reccomend mSpy to my other friends who had same problem like I had. When it comes to support I had no problems with any questions about mSpy.

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“The Perfect Chice For You”

★★★★★

written by marisa.best99 on 31/01/2014

Technology is not what it was. Keeping your company safe from information leaks is a primary objective and this is how I keep an eye of it. A very useful app to monitor your business! It is true what they say - better safe than sorry.

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“Why I use mSpy”

★★★★★

written by rhyemanshiiru on 31/01/2014

Why I use mSpy I use mSpy because I am able to monitor my kid’s interaction with his mobile. I am guaranteed his safety because I can locate him using the GPS feature of mSy. I am guaranteed of my privacy since I have parental lock enabled all the time, hence no worries if my son interacts with my phone. The customer support service is also very convenient, and helpful whenever I seek clarity. Most importantly, I feel safe due to the 10 day policy period as I am guaranteed of money refund, in case of anything.

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“Great product”

★★★★★

written by AaliyahColleen on 31/01/2014

It is the best product I’ve seen by far. It helped me a lot to restrict unwanted calls; even I’ve integrated it with skype to view the messages over skype. When it comes to support, the mySpy support team is very dedicated to resolve the issues.

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“0 STAR RATNG!”

★☆☆☆☆

written by Cutee83 on 28/01/2014

Purchased Jan 2, requested a refund on January 3. I received a follow up, automated respond stating a customer service rep woudl contact me regarding my request within 24 hours. I waited 3 days. No reponse. I contacted them again through their Live Support which is BS. They dont help you, they slough you off and tell you to try again later. 25 days later, I still havent been contacted!!!! I WANT MY REFUND NOW!!! Ticket ID: HUN-141-57216 Subject: REFUND ASAP Department: Refund request Type: Help/Assistance request Status: Closed Priority: Normal

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“How to Monitor calls.”

★★★★★

written by nancymac on 17/01/2014

I was surfing online on how to protect my son from unwanted calls as someone was calling him many different times of the day. Speaking with a friend, he suggested mSpy app as it was easy to use and had the features I needed. It would record the calls and texts, time of the calls and how often and where the calls came from. That gave me peace of mind.

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“Mspy is necessity for business people………”

★★★★★

written by payalnagpal on 15/01/2014

Recently I have started my own business with a small team and Mspy plays a major role in it. I use this application to keep a track on my employees and that they are not misusing the internet facilities given to them. This application is a necessity for all business individuals. Mspy deserves a thumbs up!!

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