Attitude

I have used this place for a couple of years, i have had no problem with any of the food till i went on Tuesday 25th 2012.
I ordered the cow pie which is new on the menu, when i got it the pastry was hot, when i cut into it the filling was ice cold, i mentioned this to the waitress and she said i could order something else and she offered me a free glass of wine.
I ordered steak and when i got it it seamed ok, by the time i finished a third of the steak was grissle, when i finally found the manageress and mentioned it i got my money back and then just brushed off as i if it did not matter.
I am not sure if the management and cooks have changed but i noticed a big drop in quality of food and service.
No disrespect to the waitress as she done as much as she could and was very polite.