Immature & Disorganized Owner

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Dons Elevator Shoes, Bosaro
33.0% of users recommend this

shoeguy22's review of Dons Elevator Shoes, Bosaro

“Immature and Disorganized Owner”


written by shoeguy22 on 27/04/2022

This is a review for Don's Footwear and Elevator Shoes. He made 2 pairs of custom shoes for me. It would have been a whole collection had he not gone off the deep end in an emotionally immature and volatile way. I had my eyes on a next pair but he is impossible to work with and so disorganized that he doesn't even know when he's getting paid or not. It's not worth ordering here, you might get into a fight for reasons you don't understand.

The first was pair great, he listened and did what I asked according to my measurements and small requests. As soon as the requests got slightly more complicated, things went wrong. Second pair was awful, completely wrong design, wrong size and everything.

He sent me a new pair without asking for money, I assumed he was giving them to me free for all the trouble. He never sent an invoice or asked for the previous pair back. In fact, he had not been responding to emails for about a month and I had to file a charge back so we had gone through a lot of stuff by that point and I thought he was trying to make things right. 5 months later I get an email accusing me of taking from him and he asks for money for the boots. This was alarming and confusing but of course I paid him and sent back the original pair of boots which he never told me where to send to, I had to ask several times for an address to send to. I sent them back to him and they arrived at his front desk according to the tracking info. This was 2 weeks ago.

Today, I wake up to email, 6 months after my last purchase, where he accuses me of taking the boots he made that were completely the wrong size. Why would I take boots I can't even wear? The tracking number says it arrived at his shop 2 weeks ago. I didn't do anything wrong. I waited months for the right boots, I paid him everything I owed him, I sent the wrong boots back, I still have the pair of boots he sent the second time which are poor quality but I accepted them given all the trouble. Now the guy is accusing me for literally no reason. Guess the guy likes the poison his customer base for fun. And I was a loyal customer who went out of his way to keep the relationship with him going after he screwed up so spectacularly with the last pair of boots. I really wanted to be his customer because his product is unique but I've found that unfortunately the boots were not well made.

Anyway, I can prove all this is true with the tracking info and email correspondences. If this disappears it's because he wanted this review gone.

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Guest995's Response to shoeguy22's Review

Written on: 29/12/2022

I concur, the vendor is mentally unstable. Steer clear.

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