written by packupyourbags on 18/04/2018
Excellent customer service and warranty. I got straight through on the phone. Very helpful. The 5 year guarantee for The Holiday model is genuine.
My replacement and collection of the faulty case was completed within 5 days of contacting Tripp customer services.
Only the TSA lock had become faulty, the actual case had lasted well. These large cases give a genuine large storage inside and are made of a very tough hard material so I wanted to stick with Tripp.
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