Omg what happened to this place?!

When we arrived, two members of staff were sat at separate tables eating. No customers! Quite surprising at 7pm on a Saturday night! As my friend and I approached the bar, neither of them got up to serve us. One of them did arrive to get our drinks but did not ask if we were planning to eat with them and therefore didn't provide us with a menu. They continued eating. As I went to look at what appeared to be a specials board, I came upon the menu and took two. After we had finished our drinks, no one had come to take our order so we went to order at the bar. 4 more people arrived - things were looking up! To be fair to them, there was nothing wrong with the food. It was plain, ordinary, quite tasteless pub-type food. No one came to check if our meals were ok - in fact no one spoke at all - a bit like the waiting room in a doctors surgery. We didn't order dessert and no one asked if we would like coffee ... Or the bill. We chatted for a while, then realised the others had left and we were alone again. The same staff who were eating when we arrived, walked through with a bowl of pudding and began eating again! It really was a most uncomfortable situation to find yourself in. By now, four members of staff were sat eating, drinking and chatting around the bar, almost like a private party. Bear in mind this was 9pm on a Saturday night! We approached the bar to pay. No one asked if we had enjoyed our visit or in fact spoke to us about anything. We paid and left. As we stood in the car park, trying to decide if we had dropped into some sort of parallel universe, the two waiting staff left and I assume the place closed! A few years ago this was a vibrant busy pub which served a delicious carvery and great beer. It's now dead - and if they want to know why, I'll be only too happy to help!