Light Up UK Reviews - www.lightupuk.co.uk

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Light Up UK - www.lightupuk.co.uk
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★★☆☆☆
1.8 / 5
From 4 reviews
20% of users recommend this
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★☆☆☆☆
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“Take the money and do not supply the goods do not use...”

Written on: 22/04/2017 by MckinleyNewman (1 review written)

Take the money and do not supply the goods do not use this company!… Read Full Review

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★☆☆☆☆
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“Had to got to Visa for a refund”

Written on: 10/02/2017 by SabrinaFitch (1 review written)

I placed an order for electrical goods in July 2016. The order was significantly delayed and was only part received. It took 6 months to get a refund through my Visa card. They ignored calls and e-mails, refused to refund and messed me around no end. The worst on-line experience I have ever had. Avoid… Read Full Review

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★☆☆☆☆
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“Shocking service”

Written on: 12/10/2016 by colinmercer (2 reviews written)

The worst company I have ever dealt with, Light UP UK are taking our money, they accepted my order PIR sensor and confirmed however after a number of days where I had nor received the order or any communication I contacted them to ask where my items were only to be told that the goods were on order, I asked when the expected delivery would be but was told that they didn't know. I cancelled my order and confirmed this by email and requested my payment via Paypal be returned. I have since chased… Read Full Review

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★☆☆☆☆
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“Taking money for non-existent goods”

Written on: 07/10/2016

I was not given an email confirmation for my order, and after three days I chased it up. You cannot get through to them by phone so had to leave a message via online form. They apologised for the lack of communication and told me that the items were out of stock. I now have to wait 14 working days for a refund, and my bank cannot do anything until that 14 days are up, which I am positive this company is well aware of! This company advertise goods which are not in stock, it is clearly wrong. The… Read Full Review

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