Avoid like the plague, empty warranty promises!

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LED Hut - www.ledhut.co.uk
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ig5678's review of LED Hut - www.ledhut.co.uk

“Avoid like the plague, empty warranty promises!”

★☆☆☆☆

written by ig5678 on 20/11/2019

Avoid like the plague. I purchased a number of orders with LED Hut to benefit from their 5 year warranty on LumiLife LED bulbs. I actually paid over the odds for said bulbs to benefit from the 5 year warranty service. Fast forward two years, I have a handful of failed LumiLife bulps in need of replacement.

I've been told, although LED Hut are still trading and offering EXACTLY the same service but operated by Supreme 88 Ltd, they refuse to honor warranty claims for anything purchased before 16/06/2019, all in all that leads me to having wasted close to £130 having purchased between December 2017 and January 2018.

Having experienced multiple failures with all LumiLife bulbs purchased, I'll be amazed if I get 3 years out of a 1/4 of the products purchased.

I appreciate things with financial difficulties and administrators being called in can impact services, however to purchase a brand name and offer the same services under that name, but refuse to fulfill warranty requests for the same products being sold with the same warranty promises.

If you're considering using LEDHut, I'd ask yourself how long Supreme 88 Ltd will operate with the brand, because that's effectively how long your warranty will be, it could be 6 months, it could be 12 months, 18 months who knows.

Either way, it's an absolute disgrace.

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