Swindon Borough Council - www.swindon.gov.uk Reviews

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Latest Reviews

★☆☆☆☆

“Incredibly poor service on Council Tax helpline”

Written on: 11/09/2017 by EmersonGoode (1 review written)

Today I experienced bad service to an almost unprecedented degree from Swindon Borough Council on their Council Tax helpline. I wished to remove a name of a former occupant from my Council Tax bill. After a more than ten minute wait I was eventually able to speak to a member of staff who was polite but totally unhelpful. The call took in excess of twenty minutes, during which I was told I was wrong, persistently asked the age of my daughter (uncomfortable and unnecessary, and I felt slightly… Read Full Review

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