Withy King Solicitors www.withyking.co.uk

I could not thank withy king enough for their proffecional help and advice aftet the nhs let down my daughter after an accident in 2010 she was sent to the best doctors and surgeons during her claim and after a three year battle she won it .i would and have recomended withy king. Thank you

Great service always friendly and helpful kept us fully informed by phone ,letter and e mail ,my Solictor was very good and explained the process in away that I could fully understand able an all round good service .

The only time I got through to the phone with my solicitor was when I was deciding whether to use withy king, ever since the proper paper to appoint them was signed, I was never able to get through to my solicitor on the phone again.

They never send me emails giving instructions about what to do. Definitely lack of communication with me, and with vendor's solicitor. In the end I had to jump in and use the estate agent to contact vendor directly.

Promised manuscript amendment which I'm still waiting for after completion (tbh I don't think I'll ever get it).

Awful customer service, staffing issues it seems - difficult to contact, never again.

Personal injury case medical expert the solicitor chose was sexual offender according to the press reports and when solicitor told, he soon afterwards blackballed my case as he told me to go to someone else when in a few weeks limitation period to file claim in the court was ending. Just for basically picking a medico expert the solicitor claimed about £4000-5000 from the insurer of the defendant. Don't believe anything about them in the legal directories. These solicitors also gave a job to an employee from the defendant.

Not good have waited 6 years and no further forward. Have spoken to them lots off times. Never return calls would not recommend them to anybody.

We trusted them with a relatively straightforward conveyance issue. Apart from the fact that it takes ages for them to deal with it, they are also not asking the right questions. They take ages to deal with a simple matter, they are hopeless at communicating with their clients and when one contacts them they attribute all delay and problems to the other party's solicitor. I am very disappointed by this firm and will not be using them again. They are entirely ineffective. We have had to use both the conveyance and the litigation departments but they were both pretty poor. Unfortunately, I know other firms which are even worse. It's absolutely astounding that so many solicitors are a disgrace to their profession and instead of doing a job competently and efficiently, they simply charge clients over the odds. For what?

In a similar position to another reviewer on this site and having the same problems with this company. No chain on either side and yet 4 and a half months later, we are still in the process. Getting in touch is problematic at best, phone calls are rarely returned and further information requested is never chased up unless we request it or do it ourselves.

As it stands we are on the verge of pulling out due to the lengths of time this has taken when they have had the information from the beginning.

This would not be such a problem, if the follow up phone call was not made by someone who spoke down to me in such a rude way. Making out that any issues were of course not due to the them; the length of time was also not anything to do with them ether.

Overall, I am pretty disgusted by the way I was spoken to today. Very poor and unprofessional experience.

Didn't know the local solicitor we had chosen was under the umbrella of Withy King....if we had we wouldn't have touched them with a bargepole! We used them with Chancellors "move with us" and they were nothing short of useless. We were shunted around a number of different people each time we made contact. Nobody EVER returned a phone call and the sale (bearing in mind there was no chain either side) took four and a half months to complete!

Unfortunately we have just used them again and on asking us for original documents they lost a driving license!

Eventually this was found thankfully but without an apology. We have received very short/curt letters without headings ie "Dear Mr & Mrs ***" or signing off names etc. Disgusting behaviour from so-called professionals....not to mention the extortionate fee. Never again! Will definitely not use them again and will let every one we know how they operate.

They switched solicitors dealing with the account on 6 occasions! Not only that they managed through an incorrect comment nearly lost the sale. They asked for my account information on 4 occasions.

Terrible customer service! Can't tell you how bad they are!