I could not thank withy king enough for their proffecional help and advice aftet the nhs let down my daughter after an accident in 2010 she was sent to the best doctors and surgeons during her claim and after a three year battle she won it .i would and have recomended withy king. Thank you

The only time I got through to the phone with my solicitor was when I was deciding whether to use withy king, ever since the proper paper to appoint them was signed, I was never able to get through to my solicitor on the phone again. They never send me emails giving instructions about what to do. Definitely lack of communication with me, and with vendor's solicitor. In the end I had to jump in and use the estate agent to contact vendor directly. Promised manuscript amendment which I'm still waiting for after completion (tbh I don't think I'll ever get it).

Awful customer service, staffing issues it seems - difficult to contact, never again.

Personal injury case medical expert the solicitor chose was sexual offender according to the press reports and when solicitor told, he soon afterwards blackballed my case as he told me to go to someone else when in a few weeks limitation period to file claim in the court was ending. Just for basically picking a medico expert the solicitor claimed about £4000-5000 from the insurer of the defendant. Don't believe anything about them in the legal directories. These solicitors also gave a job to an employee from the defendant.

Not good have waited 6 years and no further forward. Have spoken to them lots off times. Never return calls would not recommend them to anybody.

We trusted them with a relatively straightforward conveyance issue. Apart from the fact that it takes ages for them to deal with it, they are also not asking the right questions. They take ages to deal with a simple matter, they are hopeless at communicating with their clients and when one contacts them they attribute all delay and problems to the other party's solicitor. I am very disappointed by this firm and will not be using them again. They are entirely ineffective. We have had to use both the conveyance and the litigation departments but they were both pretty poor. Unfortunately, I know other firms which are even worse. It's absolutely astounding that so many solicitors are a disgrace to their profession and instead of doing a job competently and efficiently, they simply charge clients over the odds. For what?

In a similar position to another reviewer on this site and having the same problems with this company. No chain on either side and yet 4 and a half months later, we are still in the process. Getting in touch is problematic at best, phone calls are rarely returned and further information requested is never chased up unless we request it or do it ourselves. As it stands we are on the verge of pulling out due to the lengths of time this has taken when they have had the information from the beginning. This would not be such a problem, if the follow up phone call was not made by someone who spoke down to me in such a rude way. Making out that any issues were of course not due to the them; the length of time was also not anything to do with them ether. Overall, I am pretty disgusted by the way I was spoken to today. Very poor and unprofessional experience.

Didn't know the local solicitor we had chosen was under the umbrella of Withy King....if we had we wouldn't have touched them with a bargepole! We used them with Chancellors "move with us" and they were nothing short of useless. We were shunted around a number of different people each time we made contact. Nobody EVER returned a phone call and the sale (bearing in mind there was no chain either side) took four and a half months to complete! Unfortunately we have just used them again and on asking us for original documents they lost a driving license! Eventually this was found thankfully but without an apology. We have received very short/curt letters without headings ie "Dear Mr & Mrs ***" or signing off names etc. Disgusting behaviour from so-called professionals....not to mention the extortionate fee. Never again! Will definitely not use them again and will let every one we know how they operate.

They switched solicitors dealing with the account on 6 occasions! Not only that they managed through an incorrect comment nearly lost the sale. They asked for my account information on 4 occasions. Terrible customer service! Can't tell you how bad they are!

I approached Withy King with a possible dental negligence case in 2011 and I have found them faultless from the first. The solicitor I was assigned was not only knowledgable but also very kind and understanding in all her dealings with me and my family. I am no previous knowledge of the law and can honestly saw I was far from understanding the ins and outs but with my solicitors help I was able to understand how the case was going to work and what avenues of law we would be going down to try and get justice for my case. The fees were worth every penny as we won the case and the fees back as a consequence so it was worth in all in the end. If i had any further problems in the medical field of law I would always approach Withy King again and even if it was not in this field I would go to Withy King about any issue and see what they might be able to recommend as I highly value and trust their opinion.

would not recommend this company,Lies told constantly and constantly dragging their heels when dealing with just about everthing still waiting four and half years later to have closure on a will that should have been sorted over two years ago avoid at all cost

I sold and my buyer used Withy King. Both the buyer and I were really keen to make progress on the transaction, but Withy King held the process up terribly. For example, Withy King held the transaction up for three weeks over a covenant that dated back to 1860 prescribing that any fences at the front of the house had to be less than 6ft high! To make matters worse, the staff at WK are brusque and really rather rude, which may reflect a lack of time and overwork rather than anything else. I came inches from abandoning my buyer and returning to market, including instructing the estate agent to relist the property. If you want a quick sale or you're a buyer who wants to keep a seller sweet, do not even consider using this company.

How I wish I had read this before being suggested Withy King by Chancellors! All of what you say is totally true... I never have my calls returned or my emails answered... I have taken to calling the main reception or assistants in order to get an answer. I've just spoken to my sols assistant to be told she is unavailable and very busy in meetings - But on pushing for information the assistant "bumped" in to her and could answer some of my queries... I have had guesstimates at my exchange date for weeks now and even though this friday has been suggested, they are still awaiting "certain things"... Nothing is being chased or done... Shocking service and making the whole sale process (which is chain free on both sides) incredibly painful. Chancellors get paid by Withy King for sending clients over.

I run a small property group and withy king handle all our transactions. They recently handled the slightly tricky purchase of a small hotel from a family estate. The sellers did not our task easy and there were some interesting negotiations that were handled with great skill. We were pleased to have the withy king team alongside us. Many thanks.

I was recommended Withy King by Chancellors 'Move with us' service after accepting an offer to sell my house. The Withy King staff is simply too busy to give you any time, they are not interested at all in your individual case. Letters are missed in post, never arrived; never return phone calls, incomplete answers to basic questions by email. Questions like can we set an exchange date? This sail is a simple a basic transaction not a complicated sale. After 4 weeks of delays I am now changing solicitor. Chancellors should not recommend a solicitor like this. Are they getting kickback?

I was recommended Withy King by Chancellors 'Move with us' service. As I was buying a repossession property I wanted the assurance of no fee if the sale fell through, so this was ideal. The Withy King Conveyancing assistants (not solicitors) are simply too busy to give you any time, they are not interested at all in your individual case. It has taken over a week to get a reply to a basic question by e-mail and even then not answering the question fully. Really really poor service over all... Stay clear if you are moving house !!