The worst remortgagng experience

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Elliso12's review of Optima Legal - www.360.optimalegal.co.uk

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“The worst remortgagng experience”

Written on: 23/09/2022 by Elliso12 (1 review written)

Optima is "facing unprecedented demand" which means that they do not do anything on your case for weeks. We have been taken hostage as Optima was our lender's solicitor so we haven't had a choice. Their system does not work, the communication is very difficult and nothing progresses.
Thanks to them we are loosing thousand of pounds each month as we have gone to SVR on our mortgage. Worst, our deal is about to expire so we now have to start the remortgage process again from scratch - losing thousands of pounds more as the new rate will be much higher (the market has gone up in the 6 months it took Optima to NOT do their work). It goes without saying that we will make sure our new potential lender does not work with Optima.

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