10 months & still waiting

Chorus Law - www.choruslaw.co.uk
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AdrienneProctor's review of Chorus Law - www.choruslaw.co.uk

“10 months & still waiting”

★★☆☆☆

written by AdrienneProctor on 18/09/2017

We are not very happy with the service for our dads probate. It has been going on for 10 months now and we still have no idea when it will be complete.
At first we thought our main contact was really helpful, but unfortunately we dont feel that anymore.
For the past 2 months we keep being told 'it'll be another 2/3 weeks' then they find another thing to hold it up. Another letter they need to send out ect. Were getting very concerned with the length of time its taking, as we have no idea what else they could posdibly need to do.
We contacted them today and we were told they can't tell us when it will be complete, what else needs doing or how much they will be charging us for this length of time.
The loss of our dad was a very hard time and this being dragged out is making it very upsettiing.
Beginning to feel like they are just trying to charge us as much as they can.
Really would not recommend.

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Choruslaw's Comment

Written on: 19/09/2017

Hi, we're sorry you've not been happy with the service you've received so far. Could you supply us a case number via email (you can find the address on our Review Centre homepage) so that we can take a look into this for you, please? Thanks in advance!

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