Castle Associates Reviews - www.castleassociates.org.uk

★★★★★
4.6 / 5
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Latest Reviews

★☆☆☆☆

“Misleading when a member ”

Written on: 30/11/2017 by Quinlan443 (1 review written)

Pay Castle Associates on a private basis ( very costly ) you will get the expected standard of service . However, should you then decide to become a member the standard will dramatically drop to 0... The information presented is very misconstruing should you want to join an become a member . The different level of cover is not worth anything as you have to go An do all the leg work yourself. The staff including the M.D are unhelpful and unsupportive and defensive in nature should you raise any… Read Full Review

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★★★★★

“Castle Associates really made a difference...”

Written on: 17/05/2016 by shakilrshah (1 review written)

After a long period of being off work after having a Bipolar Relapse I was not getting anywhere with my employer and was suspended. I was not given a clear reason why I had been suspended and I didn't know where to turn. After a friend recommended Castle Associates, I requested for a Trade Union Rep to represent my case. My case was dealt with in a professional manner and in a very short time reached an amicable settlement for both parties. My Trade Union Rep negotiated an secured a very good… Read Full Review

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★★★★★

“She represented me after I was dismissed from the...”

Written on: 17/05/2016 by Jorgensen314 (1 review written)

She represented me after I was dismissed from the council and got my job back after an 18 month suspension and dismissal process. Best thing to ever happen to me and I cannot stress the appreciation I have to her and the castle associates team. She went above and beyond to ensure I got my job back which I fairly deserved. Thank you so much… Read Full Review

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★★★★★

“Excellent support and an extra level of confidence”

Written on: 10/05/2016 by kevinsheppard (1 review written)

From the moment I met the person I dealt with from Castle Associates I felt at ease and confident that she would ensure that I would be well represented. Until that point the whole situation felt very one sided, with me feeling as if I would never get the chance to properly present my side of the argument. She made sure that I had my say and I would not hesitate in recommending her and the services offered by Castle Associates… Read Full Review

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★★★★★

“The best kind of support when you need it the most”

Written on: 05/05/2016 by milnesj (1 review written)

After working for the same company for many years my Daughter was made redundant. Before we looked into any legal aspect of the way the selection process was managed we felt that the whole process had been unfair and discriminatory. An appeal seemed appropriate but if you’re not in a union where do you go for the support and guidance you need? Without any hesitation I would say the answer is Castle Associates. From the first telephone call they were there when you needed them. the person… Read Full Review

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★★★★★

“Best employment Advce and support”

Written on: 31/03/2016

After a very distressing time in my employment caused by bullying and discrimation I finally found Castle Associates. I was very impressed by the speed and service provided by Castle Associates. I would strongly recommend this company and know from my own experience they are genuine. He is a patient and thorough individual who showed great care and empathy when dealing with my case. He is calm and knowledgeable and I would not hesitate to contact him again in the future with work related… Read Full Review

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★★★★★

“Real help when needed most”

Written on: 05/12/2015 by Berry149 (1 review written)

When I was suspended without warning from my position after 25 years service I was in complete shock. I had no idea what was happening to me and starting to panic. Castle Associates came highly recommended and guided me through a very difficult time calmly and professionally. I ended up with a very good outcome after initially thinking and feeling my world had come to an end. I would recommend Castle Associates to anyone needing support during an employment dispute of any kind… Read Full Review

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★★★★★

“Great service ”

Written on: 07/11/2015 by 80Cantrell (1 review written)

Excellent service from start to finish and great service… Read Full Review

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★★★★☆

“representation ”

Written on: 06/11/2015 by qqSchultz481 (1 review written)

excellent staff very knowledgeable and skilled understanding and willing to listen gave me great advice support and assistance I would recommend castle associates to anyone professional help with excellent service… Read Full Review

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★★★★★

“A company you can trust!”

Written on: 05/11/2015

As I had a disappointing experience with my own union, I was apprehensive to instruct Castle Associates to act on my behalf, however after speaking to Mark Ferron (MD) he instantly gained my complete trust and confidence. He has been there for me when I needed him the most; providing me with professional and emotional support throughout every stage of my case. It is clear to me that Castle Associates genuinely care about their clients and strive to offer them a unique service tailored to meet… Read Full Review

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★★★★★

“First class service”

Written on: 04/11/2015 by Dave85 (1 review written)

I have used the services of Castle Associates on two occasions. In both cases I have found them to be professional, caring and thorough. They helped me through the minefield of employment laws and in both cases the conclusion was extremely satisfactory. I would recommend Castle Associates to any employer or employee with work related difficulties… Read Full Review

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★★★★★

“REAL help when I needed it”

Written on: 02/11/2015

I was involved in being beaten up at work by a colleague who committed GBH on me resulting in a bleeding mouth, bruising and two fractured ribs. There were no witnesses and my employer seemingly attempted to get us both sacked regardless. The legal representative represented me in proceedings and turned round their apparent intentions with careful expertise and analysis. He saw what was happening. He detected many gaping anomalies in my employer's 'case' and exposed these with scalpel-like… Read Full Review

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★★★★★

“Great Service”

Written on: 02/11/2015

I recently had to use Castle Associates to help me with a grievance process I had taken out against my employer. They guided and advised me through a very stressful process and I truly believe the outcome (which was good) was down to the representation I had. One of the most important things for me was the fact they would always get back to you if your representative was not available, the admin staff were professional yet helpful. It was a costly process for me but if I was in need of any… Read Full Review

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