DO NOT BUY NOTHING FROM BIO AVANCE!!!!!

This company sells defeated equipment and doesn’t honor the warranty. They don't communicate most of the time. The equipment is junk and not as described. A $1000 down the drain.

My story!!!

I finally received the letter! And I’m a little disappointed.

1. The letter stated I’m not eligible for a refund because the device was purchased OVER 6 months ago. That is not true.

My purchase date was February 7th, 2022. It’s official 6 months today. All the emails I have shows i’ve been working on this before six months. I can print every email off. You have emails as well.

2. I did everything I was supposed to do, as far as making contact about the device on May 4th 2022 and returning the equipment around May 10th or so.

3. This company is lacking communication, I asked for updates in May and a refund in June. I was told a refund form will be mailed to me. That took forever to get to me by mail. It Mysteriously couldn’t be found when I return the form by mail.

4. With the lack of communication, why would I want another device from this company ? I honestly feel like this company dropped the ball all the way around.

5. I’ve been working on a refund for 2/3 months with no luck. I contacted the eBay seller which is The same company I’ve email the company directly and keep getting the runaround.

6. I’m a small business owner and every dollar counts., especially in a pandemic.

7. I plan on seeking legal action. My order states, I have a one year warranty. I should get to decide if I want a refund or exchange since I met the dead line. The order date states February 7th, 2022.

8. I really would like a refund. I do not want another device. I don’t want original device back because it does not work effectively. I would never sell a defected device to anyone.