Poor Customer Service

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Olly1311's review of Xcel Kitchens UK Ltd - www.xcelkitchens.co.uk

★★☆☆☆

“Poor Customer Service”

Written on: 16/04/2019 by Olly1311 (1 review written)

Unfortunately, not the experience we anticipated. Bought and had the kitchen fitted about two years ago, all fine and great. Then had a problem with some of the fittings for one of the cupboards - long story short, I've had to order and purchase replacement parts myself from Germany and had the original fitter round to fit them. Xcel did not go 'that extra mile' to help.

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